Job Description

Job Scope: Sales Executive (Nature First Harvest)

1.Sales & Customer Management

• Develop and maintain strong relationships with existing customers.
• Identify new business opportunities and potential customers to expand market coverage.
• Handle customer inquiries, quotations, and orders promptly and professionally.
• Ensure high levels of customer satisfaction through excellent service and follow-ups
  
  2. Order & Delivery Coordination
  
• Coordinate with the logistics and warehouse teams to ensure accurate and timely deliveries.
• Verify that customer orders are fulfilled according to invoices and specifications.
• Address any delivery issues or product complaints and resolve them efficiently.
  
  3. Product Knowledge & Promotion
  
• Maintain up-to-date knowledge of all the products, particularly mushrooms and fresh produce.
• Educate customers on product features, quality, and shelf-life.
• Promote new products, offers, and seasonal items to boost sales.
  
  4.Sales Reporting & Documentation
  
• Prepare daily and weekly sales reports.
• Track customer orders, payment status, and account balances.
• Monitor sales performance and achieve assigned sales targets.
  
  5.Market Feedback & Improvement
  
• Gather market information, competitor activities, and pricing trends.
• Provide constructive feedback to management for sales strategies and product improvements.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person

Job Requirements

 1. Minimum 3 years of sales experience, preferably in FMCG or fresh produce industries.
2. Strong communication and customer service skills with the ability to manage inquiries and maintain relationships.
3. Able to coordinate deliveries, handle documentation, and work closely with logistics/warehouse teams.
4. Good product knowledge or willingness to learn about mushrooms and fresh produce.
5. Able to prepare sales reports, monitor accounts, and achieve assigned sales targets.

Skills