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Sales Executive

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This job is all about helping customers discover amazing experiences! You might like this job because you’ll connect with people through chats and calls, turn inquiries into bookings, and coordinate fun events like birthdays and team outings!

RM 4000 - RM 7500

Menara EcoWorld, Kuala Lumpur

Job Description

Customer Enquiries & Support

  • Handle all incoming enquiries via WhatsApp, phone calls, email, social media and booking platforms.
  • Provide accurate information on games, packages, pricing, promotions, and outlet details.
  • Respond promptly and professionally to customer questions, concerns, and feedback.
  • Assist customers with booking, rescheduling, cancellations, and general support.

Sales Conversion

  • Qualify enquiries and converting them into confirmed bookings.
  • Upsell relevant add-ons such as food & beverage, merchandise, photos, or upgraded packages when appropriate.
  • Track enquiry status and follow up with potential customers to close bookings.

Outlet & Event Coordination

  • Liaise with outlet operations teams to ensure smooth execution of bookings, events, and special requests.
  • Coordinate customer requirements for birthdays, group bookings, school visits, and team-building sessions.
  • Ensure all booking details are clearly communicated to operations and event teams.

CRM, Reporting & Administration

  • Maintain accurate records of enquiries, bookings, and customer data.
  • Update internal systems, spreadsheets, or CRM tools with enquiry and booking status.
  • Assist in preparing simple sales and enquiry reports when required.


Job Requirements

  • Diploma or Degree in Business, Marketing, Sales, or related field.
  • Minimum 1 year experience in customer service, sales support or events (fresh graduates are welcome to apply).
  • Strong communication skills in English (Mandarin is an added advantage).
  • Comfortable handling high volumes of enquiries.
  • Organized, attentive to details, and able to multitask.
  • Customer-oriented mindset with basic sales awareness.
  • Willing to work weekends, public holidays, and rotate across outlets when required.

Skills

Business Development
Sales Prospecting
Sales
Sales Process
Presentations
Communication
Interpersonal Communications

Company Benefits

Business Casual Dress Code

Be comfortable & shine!

Accessible to Public Transportation

The Bomb Battle outlet located in Berjaya Times Square KL which is located nearby to Monorail Imbi station, LRT Hang Tuah and MRT Bukit Bintang.

Progressive Career Growth

We offer employees a good career path and skills enhancement opportunities.

Open Interaction

We promote transparent interaction where all are free to express their suggestions or ideas to contribute to the business's success.

Equality Environment

An inclusive workplace environment where all individuals have equal treatment.

Accomodation

We provide accomodation for those who needs to relocate.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Bomb Battle -logo-image

Bomb Battle

Bomb Battle is the first's interactive indoor attraction located in Kuala Lumpur. A groundbreaking entertainment company that takes immersive activity to the next level! Imagine stepping into a real-life video game physically and facing thrilling challenges that will leave you breathless.  At BOMB BATTLE, we pride ourselves on offering an experience unlike any other. Our classic mission involves donning a hazmat...