Job Description

• E-commerce & Operation Support
• * Monitor order status, tracking, and resolve any order-related issues
• * Liaise with sales team regarding order updates, issues, and special requests
• * Follow up with relevant teams to ensure smooth order processing and delivery
• Administrative Support
• * Handle daily administrative tasks such as data entry, filing, and documentation
• * Maintain proper records for orders, invoices, and internal reports
• * Support overall operation workflow to ensure smooth daily processes
• Accounting Support
• * Assist in preparing invoices, receipts, and payment records
• * Assist in operation costing and basic bookkeeping Finance & Reconciliation
• * Perform reconciliation for P&L
• General Support
• * Assist in ad hoc tasks assigned by management
• * Support both operation and finance functions to ensure smooth business flow

Job Requirements

• * Diploma/Degree in Business Administration, Accounting, Finance, or related fields • Basic knowledge of accounting principles and administrative processes
• * Skills required: Microsoft Excel, Microsoft Word, Google Sheets, Accounting Software (e.g. AutoCount / SQL is a plus)
• * Fresh graduates are encouraged to apply • Experience in e-commerce, admin, or accounting roles is an advantage
• * Good communication skills in English and Mandarin (to liaise with Mandarin-speaking clients/sales)
• * Strong attention to detail and accuracy
• * Able to handle confidential information with integrity • Good organizational and time management skills
• * Ability to multitask and meet deadlines in a fast-paced environment
• * Responsible, proactive, and able to work independently
• * Familiar with basic bookkeeping, invoicing, and data entry
• * Proficient in Microsoft Excel (basic formulas, data tracking, reconciliation, etc.)
• * Experience handling e-commerce platforms (Shopee, Lazada, TikTok Shop) is an added advantage
• * Comfortable working in an operations-driven and fast-paced environment

Skills