Job Description

 We’re recruiting native speakers of Singaporean English and Singaporean Mandarin for a short-term, paid audio collection project for the financial industry.

You’ll simulate realistic bank call centre conversations using provided scripts, helping AI better understand natural, local speech.

Your voice will support the development of more accurate and inclusive banking AI. If you speak Singaporean English or Mandarin, join us and make an impact.

What will I be doing?

• Simulate bank call centre conversations by calling a designated IVR number
• Record single-speaker audio calls based on provided scripts
• Lightly adapt script wording to sound natural and locally appropriate
• Include natural speech elements (fillers, pauses, emotion)
• Use English–Mandarin code-switching where relevant
• Record in a quiet environment with minimal background noise
• Follow all recording and quality guidelines
• Complete assigned scripts within the required timeline
• Communicate proactively with the Project Manager regarding issues or clarifications

Why join?

• Contribute to real-world AI solutions used by leading banks
• Earn additional income through a flexible, remote project
• Help improve AI’s understanding of natural, local speech
• Gain experience working on professional AI data collection projects

Job Requirements

 What will I need for the project?

• Native-level fluency in Singaporean English or Singaporean Mandarin
• Residence in Singapore or Malaysia
• Age range: 25–60 years old
• Comfortable speaking naturally and expressively
• Willingness to follow recording guidelines and SOPs
• Access to a phone for IVR-based recording (no headphones allowed)
• Ability to meet deadlines and complete assigned scripts reliably

Skills