Employee Discount

Opportunities to advance from junior roles to team leads or management.

Professional Growth

Quick and easy reimbursement for your medical expenses.

Medical Claim

Cliff Top Group 

<h4>Food, Drinks &amp; Nightlife –Clifftop focuses on these three magic words to conceptualise the best experiences out of it.</h4>
We are a prominent conglomerate with multiple restaurants, bars and nightclubs under our portfolio.. We aim to transform these industries by bringing completely new ideas and concepts that eclipses the current market. We don’t follow trends, we make them. What started of as a dream and love for food, drinks and nightlife has become a trailblazing journey of success. Through this family of achievers and dream weavers, Clifftop has continued to inspire and cultivate people, ideas and ambition. Being at the forefront of innovation, we aim nothing else but to achieve our dreams together.&nbsp;

Who We Are

Simple, Easy, Enjoyable
Whether they come to us or we go to them, our core values remain the same
Higher, Faster, Better
Higher food quality, faster delivery, better overall experience
Giving Value
Value to our employees, our partners, shareholders, and of course value to our customers Service Sets Sail
Putting ‘human’ at the core of it all. Providing the best in class.

Our Core Values

The Host/Hostess plays a crucial role in creating the first impression of the restaurant for guests. This position involves greeting, seating, and managing reservations, while ensuring that guests feel welcome and attended to from the moment they arrive. The Hostess is also responsible for maintaining the flow of service by working closely with servers and other front-of-house staff.
Key Responsibilities:
Guest Reception &amp; Seating:
<ul>
<li>Greeting Guests: Welcome guests as they enter the restaurant with a warm and friendly demeanor, ensuring they feel comfortable and appreciated.</li>
<li>Seating Management: Escort guests to their assigned tables and provide menus. Ensure seating arrangements are aligned with restaurant capacity and the flow of service.</li>
<li>Waitlist Management: If there is a wait, manage guest expectations by providing accurate wait times, keeping guests informed, and offering seating alternatives when necessary.</li>
<li>Reservation Management: Manage reservations, ensuring accurate bookings and communication with guests. Be proactive in confirming reservations and handling any special requests.</li>
</ul>
Customer Service:
<ul>
<li>Guest Experience: Assist guests with any special needs or requests (e.g., dietary restrictions, seating preferences). Handle guest concerns or complaints promptly, ensuring they are resolved to their satisfaction.</li>
<li>Liaison with Staff: Work closely with servers and the kitchen to ensure that the dining room is properly managed and guests are seated in a timely manner.</li>
</ul>
Other Responsibilities:
<ul>
<li>Answer Phones: Answer incoming phone calls, take reservations, and provide information about the menu or operating hours.</li>
<li>Assist in Upselling: Promote restaurant features, such as specials or upcoming events, to guests as needed.</li>
<li>Collaborate with Team: Help the server team by providing menus or assisting with small tasks when necessary.</li>
</ul>

This job is as a Host/Hostess where you&#x27;ll greet guests and manage reservations in a lively restaurant setting. You might like this job because you get to create welcoming experiences and collaborate with a fun team while helping guests enjoy their dining adventure!

Customer Service

Customer Relationship Management

Greeting Customers

Customer Engagement

Customer Communications Management

Teamwork

The Host/Hostess plays a crucial role in creating the first impression of the restaurant for guests. This position involves greeting, seating, and managing reservations, while ensuring that guests feel welcome and attended to from the moment they arrive. The Hostess is also responsible for maintaining the flow of service by working closely with servers and other front-of-house staff.
Key Responsibilities:
Guest Reception and Seating:



-Greeting Guests: Welcome guests as they enter the res...

Host/Hostess

Cliff Top Group

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Company Profile

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