Your health is important to us. Medical cards and medical claims are available to cover your health expenses.

We Care For You!

Each role has KPIs that measure engagement and achievement. Your performance will be rewarded by incentives.

KPI Incentives

We care about your performance and personal growth. Trainings are provided to enhance and improve the necessary skills.

Training and Development

We provide supplement pay such as overtime, performance bonus, and yearly bonus too! 

Supplement Pay 

We offer promotion initiatives to people who are able to excel in their role and grow with Daythree! 

Promotion 

We welcome fresh graduates with diploma/degree to join us to start your career right with Daythree. 

Opportunities for everyone! 

Daythree Business Services Sdn Bhd

Daythree stands at the forefront of Business Process Management (BPM) industry in the region, an illustrious trailblazer recognized for its innovation-driven approach to transforming customer experiences. We are not just an award-winning BPM company; we are the architects of brand equity and trust for esteemed partners, weaving the fabric of innovation and data into their journey.
In an era where organizations strive to elevate their performance and maintain a competitive edge in the global arena, aligning with a BPM service provider becomes a pivotal strategy. It is the art of slashing operational costs, unlocking specialized expertise, seamlessly adapting to the ever-evolving tech and regulatory landscape, supercharging efficiency, and refocusing precious resources on their core mission.

Who are we?

We are a young and dynamic team, where youth meets seasoned expertise to revolutionize operational results for our valued clients. From conceptualization to execution, we craft cutting-edge solutions that not only meet but exceed industry service level expectations. Our impressive collection of awards stands as a resounding testament to our unwavering commitment to enhancing the customer journey through the power of technology.
Join our vibrant and innovative crew at Daythree and get ready to embark on an electrifying journey!
#WeAreDaythree #LifeAtDaythree

Why join us?

CUSTOMER SERVICE (BILINGUAL) Job Descriptions:
<ul>
<li>Attend to customer inquiries, complaints, reviews, and feedback through calls and emails.</li>
<li>Assess customers' needs and recommend suitable products and services.</li>
<li>Build a friendly and helpful relationship with customers.</li>
<li>Respond to customer queries in a timely and accurate manner.</li>
<li>Update our internal database with feedback and details of customer interactions.</li>
<li>Gather customer feedback and share it with teammates or team leaders.</li>
<li>Work well with the customer service team.</li>
<li>Stay up-to-date with products and services available to customers.</li>
</ul>

This job is about helping customers in both English and another language by answering their questions and concerns. You might like this job because you get to build friendly relationships and make a real difference in customer experiences!