Right at the heart of KL with easy public transportation access (Hang Tuah LRT Station)

Strategic Location

Performance Bonus

Afternoon tea break with snacks supply in the office

Afternoon Break

1-to-1 training provided coupled with professional development opportunities

Training & Career Development

AGENSI PEKERJAAN STAR GLOBAL SDN BHD

Star Global recruitment firm, founded in 2022 and headquartered in Bukit Bintang, Kuala Lumpur, is a boutique HR consultancy specializing in technology and digital talent recruitment. We offer bespoke, integrated recruitment solutions tailored to our clients’ unique needs&nbsp;

Our unique approach combines data-driven sourcing, rigorous screening, and deep industry insights to connect businesses with highly qualified, engaged candidates—saving time and optimizing hiring outcomes. From executive search to permanent placements and temp staffing, we serve diverse sectors such as fintech, telecoms, manufacturing, logistics, and more&nbsp;

About Us

At Star Global, our colleagues are our greatest strength. We cultivate a culture rooted in meritocracy, transparency, and integrity, fostering open communication and mutual respect at all levels.

Key cultural values:
<ul>
<li>Merit-Driven Performance: We reward achievement and dedication fairly—high performers are recognized and advanced&nbsp;</li>
<li>Transparent Communication: Feedback and ideas are shared openly; every team member has a voice in our growth journey&nbsp;</li>
<li>Continuous Learning: We encourage learning and professional development across job levels, and support hands-on experience in fast-moving recruitment projects</li>
<li>Team-Centric Environment: We emphasize collaboration, teamwork, and a supportive atmosphere that motivates and energizes our staff</li>
<li>Work–Life Balance: We strive to maintain a healthy balance—no excessive overtime and a focus on well-being through team-building and social events&nbsp;</li>
</ul>

Our Team

<h3>Job Responsibilities:</h3>
<ul>
<li>Respond to customer queries through phone, live chat, or email.</li>
<li>Offer prompt and professional assistance to Mandarin-speaking clients.</li>
<li>Help with troubleshooting, account management, and various inquiries.</li>
<li>Ensure exceptional customer service in accordance with company guidelines.</li>
<li>Capable of working autonomously or collaboratively within a team.&nbsp;</li>
<li>Effectively resolve customer problems or complaints within the specified time limits&nbsp;</li>
</ul>
&nbsp;
<h3>Why Join Us?</h3>
<ul>
<li>Supportive and friendly team environment</li>
<li>Clear training and onboarding process</li>
<li>Career development &amp; growth opportunities</li>
<li>Stable company with modern work culture</li>
</ul>

This job is for a Customer Sales Support Executive, helping Mandarin-speaking clients over phone, chat, or email. You might like this job because you enjoy assisting others in a friendly team and want growth opportunities in a supportive environment!

Customer Service

Customer Relationship Management

Customer Support

Mandarin Chinese

Job Responsibilities:



-Respond to customer queries through phone, live chat, or email.


-Offer prompt and professional assistance to Mandarin-speaking clients.


-Help with troubleshooting, account management, and various inquiries.


-Ensure exceptional customer service in accordance with company guidelines.


-Capable of working autonomously or collaboratively within a team. 


-Effectively resolve customer problems or complaints within the specified time limits 

 
Why Join...

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Company Profile

AGENSI PEKERJAAN STAR GLOBAL SDN BHD