Job Description

Key Responsibilities:

• Ensure compliance with the Strata Management Act, related regulations, and local authorities' requirements.
• Coordinate and facilitate meetings with the JMB/MC, including preparation of notices, agendas, and minutes.
• Implement resolutions passed by the JMB/MC during annual general meetings (AGM) or extraordinary general meetings (EGM).
• Prepare annual budgets, including sinking fund allocations, for approval by the JMB/MC.
• Monitor collection of maintenance fees and sinking funds, ensuring timely payments and addressing arrears.
• Oversee financial reporting and present statements to the JMB/MC and residents.
• Plan and oversee regular maintenance and repair works for common areas.
• Manage service contracts and supervise vendors for cleaning, landscaping, security, and other essential services.
• Act as the primary point of contact for residents and address their inquiries, complaints, and feedback professionally.
• Foster a positive and harmonious community by organizing community events or initiatives as needed.
• Implement safety and security measures for residents and common areas, including emergency response plans.
• Mediate disputes between residents, or between residents and the management, to resolve issues amicably.
• Address violations of house rules or bylaws promptly and effectively.
• Provide regular updates and reports to the JMB/MC on property performance, including financial health and maintenance status.
• Identify opportunities for improvements to common facilities and propose cost-effective solutions to the JMB/MC.

Job Requirements

Qualifications and Skills:

• Education:
• Bachelor’s degree in Property Management, Real Estate, or a related field.
• Experience:
• 5–7 years of property management experience, with at least 3 years managing strata properties.
• Technical Skills:
• Strong understanding of the Strata Management Act and strata property regulations.
• Soft Skills:
• Effective communication and organizational skills. Strong leadership and interpersonal skills to manage teams and engage with diverse stakeholders.
• Excellent problem-solving and conflict-resolution abilities. 

Skills