Medical and dental claim, Group Personal Accident Insurance

Medical and Dental Claim

Free Parking

ELECTCOMS BERHAD

&nbsp;Electcoms Berhad was established in 1977 to provide telecommunications services and products. Over the past 4 decades, we have been shaping and contributing to the Malaysian networking and telecommunications industry. Our contribution to the industry is innovative and significant. From an analog paging system to establishing a nationwide digital trunking network, we have consistently delivered on our promise of telecommunication excellence.&nbsp;
&nbsp;At Electcoms, we also offer Call Center services. We have 30 over years track record of excellence and helping our internal clients and external customers deliver outstanding customer service. Initially launched to support Electcoms’ core Paging service, our Call Center has continued to innovate with new messaging, call handling and data management technology which will allow us to be at the leading edge of providing heightened customer satisfaction.&nbsp;

Electcoms Story

At Electcoms Berhad, we foster a diverse, inclusive, and collaborative workplace. Our policy prioritizes open communication, professional growth, and work-life balance. We champion innovation, ethical practices, and sustainability. Join us for a positive, empowering, and progressive work experience!

Culture

<ul>
<li>To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.</li>
<li>To provide first call resolution in an effective and timely manner.</li>
<li>To handle customer inquiries in an efficient, courteous and professional manner.</li>
<li>To promote our products and services to prospective clients through phone call, email and any other related medias.</li>
<li>Able to work both independently and in a team by supporting team members in the absence on customer follow up</li>
<li>Customer oriented with strong interpersonal skills and the ability to communicate effectively with customers</li>
</ul>

This job is a Call Center Agent, where you&#x27;ll help customers with their questions and complaints while promoting our products. You might like this job because you enjoy solving problems and helping people, all in a supportive team environment!

Interpersonal Communications





-To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.


-To provide first call resolution in an effective and timely manner.


-To handle customer inquiries in an efficient, courteous and professional manner.


-To promote our products and services to prospective clients through phone call, email and any other related medias.


-Able to work both independently and in a team by supportin...

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Company Profile

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