Health world spa and massage 

Guest Service &amp; Front Desk Operations

Greet guests warmly upon arrival and assist with check-in and check-out for treatments.
Provide detailed information on spa services, treatments, promotions, and operating hours.
Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.
Manage the spa schedule and ensure smooth coordination with therapists on duty.
Promote and upsell spa treatments, products, and packages to maximize revenue.
Night Shift Duties

Handle late-night walk-in guests and last-minute bookings.
Ensure all daily transactions, reports, and records are accurately completed before closing.
Maintain cleanliness and readiness of the spa reception, treatment rooms, and common areas.
Monitor and report any irregularities, safety, or maintenance issues to management.
Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.
Administrative &amp; Communication

Record guest preferences and feedback to enhance future visits.
Maintain proper stock levels of spa retail items and amenities.
Prepare daily sales and activity reports for the Spa Manager.
Ensure confidentiality and professionalism in all guest interactions.

This job is all about making guests feel welcome at our spa! You might like this job because you get to help people relax, manage bookings, and promote great treatments while enjoying a warm, friendly atmosphere.

Customer Service

Computer Literacy

Guest Service and Front Desk Operations

Greet guests warmly upon arrival and assist with check-in and check-out for treatments.
Provide detailed information on spa services, treatments, promotions, and operating hours.
Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.
Manage the spa schedule and ensure smooth coordination with therapists on duty.
Promote and upsell spa treatments, products, and packages to maximize revenue.
Night Shift Duties

Handle...

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Company Profile

Health world spa and massage