We provide a competitive salary structure that reflects your skills, experience and contributions.

Competitive Compensation

Enjoy an annual travel incentive to explore new destinations or enhance your professional growth.

Annual Travel Incentive

Join our team where collaboration and innovation are at the core of our success, and where your ideas are valued and nurtured.

Collaborative Atmosphere

Recognition for your achievements and milestones, including awards, bonuses, and promotions, reinforcing our commitment to celebrating your successes.

Performance Recognition

A comprehensive wellness benefits package designed to support your physical, mental, and emotional well-being. 

Wellness Benefits

So More Trichologist Lab Sdn Bhd 

Our vision is to be the leader in hair and scalp care, revolutionizing the industry through cutting-edge technology, unparalleled quality, and a deep commitment to customer satisfaction.&nbsp;
We envision a world where every individual feels empowered and confident in their hair health, regardless of age, gender, or ethnicity.&nbsp;
Through continuous innovation, research, and collaboration with industry experts, we aspire to set new standards of excellence in hair care, inspiring a culture of self-care and self-expression.&nbsp;
Our ultimate goal is to create a future where healthy, vibrant hair is accessible to all, fostering a society where beauty is celebrated in its diverse forms.

Our Vision

Our mission is to empower individuals to embrace their natural beauty and confidence by providing innovative solutions for healthy hair and scalp.&nbsp;
We are committed to leveraging scientific research and nature-inspired ingredients to develop high-quality treatment services and products that beautify hair from root to tip.&nbsp;
Through our dedication to sustainability, inclusivity, and customer satisfaction, we aim to inspire self-expression and foster a community of individuals who celebrate their unique hair journeys.&nbsp;
Together, we strive to redefine standards of head spa scalp care and promote hair wellness for generations to come.

Our Mission

Job Responsibilities:
<ul>
<li>Maintain a positive, empathetic, and professional attitude toward customers at all the times.</li>
<li>Respond promptly to customer inquiries via various channels (i.e. phone calls, messages, email &amp; etc).</li>
<li>Acknowledge and resolve customer complaints effectively.</li>
<li>Have thorough knowledge of products to provide accurate information to customers.</li>
<li>Process sales orders, cash sales, official receipts, and other relevant documents. </li>
<li>To keep records of customer interactions, transactions, comments, and complaints.</li>
<li>To communicate and coordinate with colleagues as necessary.</li>
<li>To provide feedback on the efficiency of the customer service process.</li>
<li>&nbsp;Ensure customer satisfaction and always provide professional customer support.</li>
</ul>

This job is all about helping people! As a Receptionist/Customer Service Representative, you’ll greet customers, solve their issues, and manage their orders. You might like this job because you get to make a positive impact every day!

Customer Service

Customer Inquiries

Customer Support

Job Responsibilities:



-Maintain a positive, empathetic, and professional attitude toward customers at all the times.


-Respond promptly to customer inquiries via various channels (i.e. phone calls, messages, email and etc).


-Acknowledge and resolve customer complaints effectively.


-Have thorough knowledge of products to provide accurate information to customers.


-Process sales orders, cash sales, official receipts, and other relevant documents. 


-To keep records of cus...

Receptionist/Customer Service Representative

So More Trichologist Lab Sdn Bhd

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Company Profile

So More Trichologist Lab Sdn Bhd