Job Description

Company Description

At KOMO, we believe beauty and confidence start at the roots. Through integration of AI diagnostics, herbal science, and standardized experience, we nurture the scalp to restore balance and bring out your personal glow. More than a treatment, it’s a moment of wellness that stays with you beyond the SPA. (https://br.komowellness.com/en)

Mission

KOMO redefines scalp care beyond traditional wash or massage - we bring together science, herbal expertise, and Al technology to create a new standard of scalp wellness.

Vision

To become global leading scalp and hair wellness brand, setting the benchmark through standardized SOPs and building an entrusted international brand in scalp care.

Location: Sri Petaling, Kuala Lumpur & Sunway Velocity Mall, Kuala Lumpur

Salary: RM3,500 – RM5,000 (based on experience)

Professional Training Provided

Role Description

• Perform professional scalp & hair consultations/treatments in line with SOPs (training provided).
• Understand customer needs and provide personalized treatment/product recommendations.
• Ensure customer comfort and satisfaction throughout the therapy journey.
• Serve customers with passion, professionalism, and integrity to deliver an outstanding experience.
• Proactively engage new customers, handle enquiries, manage bookings, and follow up promptly.
• Build and maintain long-term customer relationships through excellent after-service communication.
• Work closely with teammates and the Branch Manager to achieve store goals and uphold brand standards.
• Support daily operations (e.g., inventory checks, product knowledge sharing).
• Maintain a clean, hygienic, and professional consultation/treatment environment.

Job Requirements

Qualifications

• Preferably ≥1 year experience in Hair/Scalp, Aesthetic, Beauty, or Personal Care Services
• Outgoing, pleasant, and energetic personality with strong communication/interpersonal skills.
• Positive attitude, strong teamwork, and willingness to learn.
• Willing to work retail hours, including weekends and public holidays.
• Communicate effectively in English, Bahasa Malaysia, and Mandarin to serve a diverse customer base.

Why Join Us:

• Training & career growth
• Commission + EPF/SOCSO/EIS
• New brand, pioneer team opportunity

Let’s grow Malaysia’s next scalp-care brand together!

Skills