Job Description

• Understand goals and identify gaps in performance, productivity and quality at both the individual and team level
• Provides superior guidance, mentoring, coaching and feedback for the Store Manager and Sales Associate to strengthen their overall sales performance.
• Onboarding new District Manager, Store Manager and Sales Associate, leading training activities, and providing help with specific issues related to retail or store operations.
• Developing training programs and designing training courses using gamification, role-playing activities and job simulation.
• Structures training plans to meet financial objectives.
• Evaluating individual performance before and after the training program.
• Stay up to date with the new market trends and demands of a retail sales environment.
• Must continue to be well-versed in and knowledgeable of all products and services, procedures and policies.

Job Requirements

• Work experience as a Sales Coach, Sales Trainer or similar role.
• Familiar with e-learning platforms and role-playing activities
• Excellent presentation and coaching skills.
• Strong knowledge of the sales process and its best practices

Skills