AI-generated summary
beta
This job is a Technical Support Engineer in Hong Kong. You might like this job because you troubleshoot software and hardware issues, work on network operations, and collaborate with internal teams to solve technical problems efficiently.
Job Description
- Maintain, diagnose and troubleshoot software and hardware problems.
- Perform daily operations of network and technical support.
- Collaborate with internal teams to escalate and resolve complex technical problems.
- Maintain, diagnose and troubleshoot network device problem.
- Manage the status of resolution for all support cases, ensuring issues are resolved accurately and in a timely manner.
- Deploy, configure and troubleshoot Windows and Linux server operating system.
- To undertake any all-other duties and responsibilities as instructed by the Direct Superior / HOD.
Job Requirements
- Willing to travel and permanently work in Hong Kong Data Center.
- Able and willing to work rotational shift (24/7 Operation Hours).
- Candidate possess at least Bachelor’s Degree/Professional Degree Information Technology or equivalent.
- Familiar with IT Components.
- Ability to troubleshoot and resolve technical issues with minimum supervision.
- Proficient in written and spoken Mandarin is required.
- Ability to work independently and be a team player.
- A highly motivated and innovative team player.
- Proven work experienced in data center is preferred – at least 1-2 years experiences.
Skills
Hardware Troubleshooting
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Company Profile
Hiredly X
Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry. We help employers screen and source the best candidates through exclusive access to our job portal database.Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.