YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.



Impactful Career 

Teamwork is a core culture in our company. We support and thank each other and win together as a team! No Drama!



Teamwork Culture

Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.



Your Well Being

Your task achievement will be rewarded with Incentives, Comissions, and Performance Bonus!



Monetary Rewards

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.



Career progressions

House of WA

Nestled in the prestigious enclave of Damansara Heights, House of WA is a Japanese-inspired premium cigar lounge dedicated to craftsmanship, discretion, and cultivated leisure.
Rooted in the Japanese philosophy of wa (和) , meaning harmony, House of WA is designed as a sanctuary where time slows, conversations deepen, and the ritual of cigar appreciation is elevated to an art form. Every detail, from the restrained interior architecture to the precision-controlled humidor, reflects an uncompromising commitment to quality and balance.
Our curated collection features rare and sought-after cigars from the world’s most respected producers, complemented by a refined selection of Japanese whiskies, artisanal spirits, and bespoke pairings. Whether you are a seasoned aficionado or discovering the world of cigars for the first time, our experienced hosts guide each experience with quiet expertise and impeccable hospitality.
House of WA is more than a lounge. It is a private retreat for discerning individuals who value craftsmanship, culture, and connection. A place where refinement meets ritual. A place where harmony is savoured.

About House of wa (和)

At House of WA, our culture is rooted in discipline, respect, and quiet excellence.
Inspired by Japanese principles of precision and harmony, we approach hospitality as a craft. Every team member is trained to value detail, consistency, and discretion. We believe true luxury lies not in excess, but in intention. From the way a cigar is presented to the manner in which a guest is greeted, every action carries purpose.
We foster an environment of mutual respect and continuous refinement. Seniority is earned through mastery, mentorship is encouraged, and learning never ceases. Our team operates with collective responsibility, ensuring that every guest experience reflects the standards of House of WA.
Above all, we cultivate professionalism with humility. We move calmly, serve attentively, and uphold the integrity of the space.
Excellence is not an event. It is our daily discipline.

House of Wa Culture

<h3>Position Overview</h3>
As a Customer Relations Intern at our premium cigar lounge, you will be an ambassador of refined hospitality, dedicated to delivering memorable guest experiences while deepening your understanding of luxury service and cigar traditions. Under guided mentorship, you will engage clients, support daily operations, and foster the exclusive ambiance that defines our lounge.

<h3>Key Responsibilities</h3>
<ul>
<li>⁠ ⁠Welcome guests with personalized, polished hospitality, ensuring each client feels valued upon arrival.</li>
<li>⁠ ⁠Assist patrons in selecting cigars and accessories, guided by their preferences and lounge standards (training provided).</li>
<li>⁠ ⁠Manage reservations, respond to inquiries, and handle lounge seating with professional discretion and efficiency.</li>
<li>⁠ ⁠Maintain lounge aesthetics, including presentation of cigar displays and adherence to cleanliness protocols.</li>
<li>⁠ ⁠Observe and support cigar tastings or educational sessions, learning alongside senior staff.</li>
<li>⁠ ⁠Relay guest feedback to management, contributing proactively to service enhancements.</li>
<li>⁠ ⁠Uphold all tobacco-related regulations and organizational policies, ensuring safe and legal operations.</li>
<li>⁠ ⁠Develop in-depth knowledge of our cigar portfolio, preparing to educate and delight guests.</li>
</ul>

This job is an Internship in Customer Relations at a premium cigar lounge. You might like this job because it lets you learn about luxury service, engage with guests, and immerse yourself in the rich traditions of cigar culture while supporting a unique atmosphere.

Kerja ini adalah untuk menjadi Intern Hubungan Pelanggan di lounge cerut mewah, di mana anda akan belajar tentang perkhidmatan kelas tinggi dan tradisi cerut. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk bertemu pelanggan, menyokong operasi harian, dan memperhalus kemahiran hospitality anda.

Customer Service

Food Services

Client Services

Tobacco Industry

Luxury Goods

Hospitality

Hospitality Industry

Hospitality Service

Hospitality Management

Mandarin Chinese

Position Overview
As a Customer Relations Intern at our premium cigar lounge, you will be an ambassador of refined hospitality, dedicated to delivering memorable guest experiences while deepening your understanding of luxury service and cigar traditions. Under guided mentorship, you will engage clients, support daily operations, and foster the exclusive ambiance that defines our lounge.

Key Responsibilities



-⁠  ⁠Welcome guests with personalized, polished hospitality, ensuring each clien...

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House of WA

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Company Profile

House of WA