HRC International

More information about J-1 program and <a href="https://hrc-international.com/" target="_self">HRC International</a>
Indulge yourself with a visit to the most exciting, AAA Four Diamond luxury hotel and conference center in the entire suburban Washington DC metro region. <a href="https://www.thehotelumd.com/" target="_self">The Hotel at the University of Maryland</a> offers business and leisure visitors elegant accommodations, an array of dining choices, and world-class service and amenities. Located directly across the street from the main entrance to the University of Maryland campus, we are convenient to Washington DC, Maryland, and Virginia and all they have to offer.

Training Plan:
<ul>
<li>Orientation (0,5 month): You will receive orientation to the company and local community and includes learning about our company’s customers, culture, business strategies, etc.; learn about payroll schedules and payroll tax withholding; local training area, housing options, apartment complexes and transportation options; meet key contacts and other employees; receive computer training on company systems; receive orientation to local community including cultural centers, volunteer opportunities, local sporting events, and entertainment venues. Orientation is scheduled to take up to one month and takes places concurrently with the first phase of training.</li>
<li>Front Desk Agent (4 months): You will learn front desk computer system; check-in and check-out procedures; promote Preferred Guest Program; cashier responsibilities; maintain a house bank and make a deposit and accurate report of receipts daily; group arrivals procedures, guest room assignment and control; walk over procedures; hourly house counts; sell-out controls; room key controls; room up selling techniques; resolve guest concerns. Rotation #3: Department Rooms Division</li>
<li>Housekeeping Supervisor (3 months): You will learn to inspect guest rooms and public spaces to ensure compliance with all standards; assist in scheduling room, turndown, mini-bar and linen attendants; provide training, coaching and counseling for better performance; learn to supervise performance of all team members; produce schedules for employees in accordance with staffing guides/ productivity requirements; review and adjust staffing daily to ensure optimum staffing levels; review assignments of employees and make adjustments; manage administrative functions in accordance with established standards; evaluate, coach, counsel and provide leadership support.</li>
<li>Front Desk Supervisor (4,5 months): You will learn to oversee the front desk agents; learn to handle walk over procedures; maintain hourly house counts; sell-out controls; room key controls; learn to train staff on upselling techniques; resolve guest concerns; assign tasks to front desk agents; provide training and support to front desk agents; maintain all front desk related equipment and a par stock of supplies; strategies to maximize occupancy and revenue; learn to review Housekeeping reports and follow-up; learn front desk manager duties and responsibilities such as yield management, forecasts, scheduling and staffing processes and daily management meetings.</li>
</ul>

This job is an immersive training experience at The Hotel at University of Maryland. You might like this job because you&#x27;ll develop skills in guest services, front desk operations, and housekeeping management while enjoying a luxurious hotel atmosphere.

Kerja ini adalah peluang unik di J1 Rooms Division di The Hotel at University of Maryland. Anda mungkin berminat dengan kerja ini kerana ia menyediakan latihan menyeluruh dalam pengendalian kaunter depan dan pengawasan kebersihan, sambil menikmati suasana hotel mewah dengan perkhidmatan bertaraf dunia.

Hotel Industry

Hotel Operations

Front Office

Hotel Management

More information about J-1 program and HRC International
Indulge yourself with a visit to the most exciting, AAA Four Diamond luxury hotel and conference center in the entire suburban Washington DC metro region. The Hotel at the University of Maryland offers business and leisure visitors elegant accommodations, an array of dining choices, and world-class service and amenities. Located directly across the street from the main entrance to the University of Maryland campus, we are convenient to ...

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