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This job is an IT Assistant. Administer IT tasks, provide support, manage devices, maintain inventory, troubleshoot software, hardware, and network issues. You might like this job because it allows you to gain expertise in various IT areas and solve diverse technology challenges.

Undisclosed

Mercu Maybank i-City

Full-Time

Job Description

  • Administer IT-related administrative tasks, including documentation and record-keeping.
  • Respond to staff or customer inquiries regarding IT issues and provide timely and effective support.
  • Manage and maintain staff desktops and laptops, including hardware upgrades and software installations.
  • Maintain an up-to-date inventory list of hardware and peripherals, ensuring accuracy and availability.
  • Facilitate clear communication of relevant information within the IT department and with other departments as needed.
  • Identify and resolve office support matters related to software applications, with a focus on Microsoft Office suite and related tools.
  • Provide troubleshooting and solutions for kiosk, tablet, and printer devices, encompassing both software and hardware issues.
  • Develop proficiency in troubleshooting network components, including wireless access points and switches, both in terms of software configurations and hardware issues.
  • Gain expertise in troubleshooting various types of network connectivity, including CAT6 (UTP), fiber optics, and other available options.
  • Apply troubleshooting techniques for CCTV systems, focusing on connectivity issues and basic hardware maintenance.

Job Requirements

  • Must possess a Diploma/Degree in IT or any other technical certification in a related field.
  • Should have demonstrated hands-on skills in IT hardware and basic troubleshooting techniques.
  • Should possess strong analytical and problem-solving capabilities.
  • Proficient in computer and network basics, with the ability to troubleshoot and resolve technical issues.
  • Strong interpersonal skills, confident communicator, and capable of working independently.
  • Willingness to work 6 days per week with a weekday off.
  • Flexibility to work in shifts.

Skills

Computer Hardware
Networking Hardware
Closed-Circuit Television Systems (CCTV)
Information Technology

Company Benefits

Free Parking

Free Parking

Medical Benefit

Medical Benefit

Leave Benefits

Leave Benefits

On-Job-Training & Career Progression

On-Job-Training & Career Progression

Friendship

Friendship

Exposure to latest technologies in daily operations

- Google technologies - Salesforce - Notion


Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

General IT


Company Profile

I-CITY PROPERTIES SDN BHD-logo-image

I-CITY PROPERTIES SDN BHD

i-City was born 15 years ago (since 2005) when the land was still empty.
Today, i-City is Malaysia No. 1 Technology City, listed amongst top 25 world’s brightest, most colourful places by CNN Travel.
We have a 250+ people strong multi-disciplinary team of professional problem solvers across our subsidiaries as well as associate and joint-venture companies.
i-City is home to many multinational companies

company-logo-image

IT Assistant

I-CITY PROPERTIES SDN BHD

Undisclosed

Mercu Maybank i-City

Full-Time

This job is no longer available