Job Description

• Well-versed with AV, conference room and digital signage solutions.
• Build professional relationships and network with new and existing clients to expand business and increase customer loyalty.
• Prepare monthly sales forecast for management to review.
• Follow up with prospects throughout the sales cycle to ensure needs are being met.
• Engage with clients to cater to system needs and implement optimized solution to resolve issues.
• Provide attentive service whilst maintaining a good rapport with clients.
• Work alongside cross-functional teams to deliver projects.
• Conduct research and analysis on relevant technologies and identify market trends to propose to management. 
• Ensure high level of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize market share.

Job Requirements

• Minimum 5 years of experience in a similar business development or sales support role, preferably in the tech industry.
• Highly goal oriented, self-discipline, team player, independent, and hands-on problem solver.
• Have relevant experience in dealing with tech hardware materials, able to identify the right material requested by client and communicate with supplier.
• Ability to work efficiently in a fast-paced environment and meet deadlines.
• Possess proactive problem-solving skills, communication and attention to detail.
• Good written and verbal communication skills in English and Bahasa Malaysia. Mandarin and Cantonese is an added advantage.

Skills