LittleLives Malaysia Sdn Bhd

We have spent our careers building enterprise systems, multi-million commercial projects and working with communities. However, we never forgot our passion to build software that makes a difference. Sun, our founder, started LittleLives in 2011 because she believes in quality education for all and that education can break the cycle of poverty. LittleLives is a leading Preschool Management Software provider founded in Singapore with a dream to enable schools, administrators and educators to run schools better and reduce administrative tasks and improve teachers' quality of life. Happy teachers make happy students. Fun and simple to use technology that excites and delights users. Technology that is useful and efficient, it gets out of the way and puts the users first, every single time. We love to bring smiles to educators, to parents and to the kids who will inherit the world. Now LittleLives operates across Singapore, Malaysia, Indonesia &amp; Vietnam successfully.

About LittleLives 

<h3>Our Mission</h3>
<ul>
<li>Making an impact on every aspect of school !</li>
</ul>
Our Core Goals: 
 1) Know Your Goals
Our purpose is clear. We identify what we want to achieve and build our game plan accordingly.
2) Be Solution-Oriented
We believe that problems are opportunities. It’s a chance to refine or even rebuild our work with clearer ideas.
3) Think Big Picture
Ideas are usually bigger than we realise. How are your contributions going to play out in the grand scheme of things?
4) Be Helpful, Be Brave
Be brave enough to try. If you struggle in the process, have the courage to draw strength from your peers.
5) Build a Safe Environment
There will be days when we feel vulnerable. We try to make them a little easier on each other by being kind and accepting. Live your best life
There’s life at work and life outside of work. We want everyone to feel challenged but supported. LittleLives is built around the idea that we all have a part to play in a child’s education; from parents to administrators, to teachers and principals, and tech partners like ourselves.
It is an audacious, incredibly rewarding mission that our diverse team is dedicated to achieving. We value teamwork over individual accolades, and as a young company, we cherish a great can-do-attitude above all else.
At the end of the day, we all own a piece of what we are building together and contribute towards a vision bigger than ourselves.
Exciting challenges lie ahead - new regions, technologies and businesses.
<h3>Join us if you’re up for it!</h3>

Our Company Culture 

RESPONSIBILITIES
In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you'd like to be part of a dynamic start up working environment, here is a position for you! Here is what you can achieve with us:
● Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
● Be part of the LittleLives Team that supports your personal and professional growth
● Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company
● An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business 
What you will be doing:
● As our frontline technical support staff, you will be equipped with product software knowledge, ready to offer a helping hand and answer to customers technical enquiries via multiple channels. ● Update the website’s Frequently Asked Questions (FAQ) page. ● Be a listening ear and gather feedback from the ground to be relayed to our competent team of Builders (Developers) for exciting product enhancements ● Propose your own creative projects (on operations, products, services etc!) and take charge of its growth. ● Stay up to date with the latest product updates, technical knowledge, and industry trends to provide effective and accurate support● You will be amazed by what you can achieve with us!

This job is for a Customer Support Specialist at LittleLives. You will provide technical support to customers, update the website&#x27;s FAQ page, gather feedback, and propose creative projects. You might like this job because it offers exposure to a multinational team and opportunities for personal and professional growth.

If you consider yourself a people person and enjoys attending to Client's concerns/queries while troubleshooting issues - here is a position for you!

Customer Support

Customer Service

RESPONSIBILITIES
In LittleLives, we believe in providing the best customer service to users and our Pixies champion that mission every day. If you'd like to be part of a dynamic start up working environment, here is a position for you!

Here is what you can achieve with us:
● Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand
● Be part of the LittleLives Team that supports your personal and professional growth
● Enjoy...

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