Embraces differences in social and cultural backgrounds, promoting an inclusive work environment.

Diversity and Inclusion

Equal employment and promotion opportunities for all employees, fostering professional growth.

Career Opportunities

High priority on customer service, encouraging continuous improvement to enhance passenger comfort and experience.

Customer Satisfaction Focus

Malaysia Airports

<p>Malaysia Airports manages and operates 39 airports in Malaysia and one international airport in Istanbul, Turkey. The 39 airports in Malaysia comprise of 5 international, 16 domestic and 18 Short Take-Off and Landing Ports (STOL Ports). Malaysia Airports is the company that helps connect the country – bringing together remote, rural communities with the vibrant cities and providing the country’s premier gateway to the world beyond.&nbsp;&nbsp;</p>
<p>Malaysia Airports was corporatised in 1992 and listed on the Malaysian Stock Exchange (Bursa Malaysia) seven years later, becoming the first Asian airport operator to go public and only the sixth in the world to do so. It now employs some 11,000 people in Malaysia and around the world.&nbsp;&nbsp;</p>
<p>Our core business is the management, operation, maintenance and development of airports. The company draws its revenue from aeronautical operations – aircraft landing and parking fees, passenger service charges and other airline charges – and commercial activities from airport-related services such as duty free shops and other retail outlets, hotel operations, commercial leasing and car park management.&nbsp;&nbsp;</p>
<p>Over the past decades, Malaysia Airports has developed a business model that focuses not only on the airports portfolio, but also on optimising the commercial opportunities presented by the travel and aviation industry. As we move forward, our new goal is to develop the “Airport City” of the future – providing world-class aeronautical services while fully utilising surrounding land banks to develop malls, hotels and leisure facilities to ensure a joyful experiences not only for the contemporary traveller, but also for all Malaysia Airports’ clients and business partners.</p>

Who We Are

<p><strong>Our Vision</strong>&nbsp;</p>
<p>A Global Airport Group That Champions Connectivity and Sustainability&nbsp;&nbsp;</p>
<p><strong>Our Brand Promise </strong></p>
<p>Hosting Joyful Connections</p>

Our Values

<p><div class="jobTitle"> <h1 id="job-title" itemprop="title">Information Assistant - Operations (Duty Operations) MASB @ Subang</h1> <div class="applylink pull-right"> <a xml:lang="en-GB" lang="en-GB" class="btn btn-primary btn-large btn-lg apply dialogApplyBtn hidden-phone" href="/talentcommunity/apply/1332087866/?locale=en_GB">Apply now »</a> </div> <div class="visible-phone">  <div id="qaModal" class="mobileSSOView collapse"> <div>  <h1 class="h3">Apply for Job</h1> </div> <div> <div id="apply"> <form action="#" id="email-job" novalidate="novalidate"> <div class="alert alert-danger" id="signin-error" style="display: none;">  <div id="signin-error-message"></div> </div> <div class="alert alert-info" id="signin-info" style="display: none;">  <div id="signin-info-message"></div> </div> <div class="alert alert-success" id="signin-success" style="display: none;">  <div id="signin-success-message"></div> </div> <div class="hidden"> <input type="text" value="1332087866" name="jobid" id="jobid"> </div> <div class="form-group"> <label for="email">Enter your email to apply</label> <input type="email" title="" name="email" id="email" class="form-control" placeholder="Email" autocorrect="off" autocapitalize="off" autocomplete="email"> <input type="submit" value="Apply" title="Apply" id="apply-button" class="btn btn-primary apply-button"> </div> </form> </div> </div> </div> </div> </div> <p xml:lang="en-GB" lang="en-GB" class="jobDate" id="job-date"><strong>Date: </strong>6 Jan 2026 </p> <p id="job-location" xml:lang="en-GB" lang="en-GB" class="jobLocation "> <strong>Location:</strong> <span class="jobGeoLocation">Subang, 10, MY, 47200 </span> </p> <style type="text/css"> #job-location.job-location-inline { display: inline; } </style> <p id="job-company" class="jobCompany" xml:lang="en-GB" lang="en-GB"> <strong>Company: </strong> <span>Malaysia Airports Holdings Berhad</span> </p> <div class="job"> <span itemprop="description" class="jobdescription"><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Job Description</h2> </div><div><p><strong>GENERAL SUMMARY</strong></p> <ul> <li>&nbsp;Provide efficient and quality service to all customers and assist the Duty Officer in ensuring that all airport activities are conducted smoothly and effectively.</li> </ul> <p><strong>ESSENTIAL POSITION</strong></p> <ul> <li>Make a clear and precise announcement in Malay and English languages on flight departures, delays and other relevant flight information</li> <li>Provide customers with the latest and accurate information on the Flight Information Display System (FIDS) and assist customers who require assistance</li> <li>Answer all calls within 3 rings; answer politely and professionally</li> <li>Provide customers with the latest and accurate information on FLIRT, Flight Information Display System (FIDS) and assist customers who require assistance</li> <li>Ensure all facilities at the workplace are serviceable and will report immediately to Supervisor on faulty equipment</li> <li>Record all ETA and ETD given by the Air Traffic Control Tower and liaise with Aerobridge Operator pertaining to aircraft docking bay.</li> <li>Practice Standard People Practice (SPP) when attending customers</li> <li>Ensure the VVIP/VIP rooms are clean and well-organized and that all facilities are serviceable.</li> <li>Handle difficult customers tactfully and professionally accept complaints.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Key Challenges</h2> </div><div><ul> <li>Manage complaints</li> <li>Able to respond quickly and efficiently to customer requests</li> <li>Able to deal with difficult situations with tact and diplomacy</li> <li>Handle requests for information and stay updated on the changes to flights.</li> <li>Dealing with lost property</li> <li>Information assistant should have excellent communication skills and know how to deal with people in a kind, polite, and patient manner.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Skills</h2> </div><div><ul> <li>Able to work independently with minimum&nbsp;supervision</li> <li>Possess good communication and interpersonal skills</li> <li>Customer service oriented with pleasant personality</li> <li>Good in both written and spoken English and Bahasa Malaysia</li> <li>Must be computer literate</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Relevant Industries</h2> </div><div><p>Preferable with minimum 1 year relevant working experience&nbsp;</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Education</h2> </div><div><p>SPM or equivalent with Credit in Bahasa, Pass in English and Mathematics</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Additional Information</h2> </div><div><p><strong>Open for Malaysian citizens only.</strong><br><strong>Please be reminded that only online applications will be entertained.</strong><br><strong>Applications should reach us no later than 13 January 2026</strong><br><strong>Only shortlisted candidates will be notified.</strong></p></div></div></div> </span> <p class="job-location"> <span class="jobmarkets"> </span> <span class="jobsegments"> <br><strong>Job Segment: </strong> <span itemprop="industry">Operations Manager, Operations, Aviation </span> </span> </p> </div> <div> <div class="applylink pull-right"> <a xml:lang="en-GB" lang="en-GB" class="btn btn-primary btn-large btn-lg apply dialogApplyBtn hidden-phone" href="/talentcommunity/apply/1332087866/?locale=en_GB">Apply now »</a> </div> <div class="visible-phone">  <div id="qaModal" class="mobileSSOView collapse"> <div>  <h1 class="h3">Apply for Job</h1> </div> <div> <div id="apply"> <form action="#" id="email-job" novalidate="novalidate"> <div class="alert alert-danger" id="signin-error">  <div id="signin-error-message"></div> </div> <div class="alert alert-info" id="signin-info">  <div id="signin-info-message"></div> </div> <div class="alert alert-success" id="signin-success">  <div id="signin-success-message"></div> </div> <div class="hidden"> <input type="text" value="1332087866" name="jobid" id="jobid"> </div> <div class="form-group"> <label for="email">Enter your email to apply</label> <input type="email" title="" name="email" id="email" class="form-control" placeholder="Email" autocorrect="off" autocapitalize="off" autocomplete="email"> <input type="submit" value="Apply" title="Apply" id="apply-button" class="btn btn-primary apply-button"> </div> </form> </div> </div> </div> </div> </div> <div class="clear clearfix"></div></p>

This job is for an Information Assistant at MASB in Subang, where you’ll help travelers with flight info and ensure smooth airport operations. You might like this job because you’ll interact with people daily and assist them with their travel needs!

 Information Assistant - Operations (Duty Operations) MASB @ Subang  Apply now »       Apply for Job                     Enter your email to apply          Date: 6 Jan 2026   Location: Subang, 10, MY, 47200     Company:  Malaysia Airports Holdings Berhad   Job Description GENERAL SUMMARY  

- Provide efficient and quality service to all customers and assist the Duty Officer in ensuring that all airport activities are conducted smoothly and effectively.  ESSENTIAL POSITION  

-Make a clear...

Information Assistant - Operations (Duty Operations) MASB @ Subang

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