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Fibre Direct Sales Manager

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This job is for a Fibre Direct Sales Manager who will develop regional sales strategies, lead a team, drive customer acquisition, and collaborate cross-functionally. You might like this job because it offers the opportunity to innovate in a dynamic tech environment for a leading converged solutions company.

Undisclosed

Danga Bay, Kuala Lumpur

Job Description

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Regional Fibre Sales Strategy & Execution

  • Develop and implement a regional sales plan aligned with national sales objectives and targets, adapting to local market conditions and customer needs.
  • Identify key growth opportunities within the region, including new residential developments and underserved areas, to expand fibre and broadband reach.
  • Track and analyze regional performance against sales targets, using data insights to adjust strategies as needed and ensure consistent progress.

Team Management & Development

  • Lead, coach, and motivate a team of Field Sales Supervisors and Sales Representatives, fostering a high-performance environment that encourages collaboration, accountability, and continuous improvement.
  • Conduct regular one-on-one and team meetings to set performance expectations, provide feedback, and address any challenges the team faces in meeting targets.
  • Identify and address skill gaps by partnering with the Sales Enablement team to coordinate training sessions on product knowledge, sales techniques, and customer engagement strategies.

Fibre Customer Acquisition

  • Drive customer acquisition within the region by ensuring that the Direct Sales team proactively engages with potential customers, including door-to-door, events, and targeted regional campaigns.
  • Oversee the rollout of new sales campaigns and promotions, ensuring the team is equipped with updated information and tools to enhance customer engagement.

Cross-Functional Collaboration

  • Work closely with the Channel Support & Enablement team to ensure that field sales reps have all the necessary resources, including sales kits, promotional materials, and digital tools.
  • Collaborate with Marketing to align on localized campaigns and promotions, ensuring maximum impact in the region and brand consistency.
  • Coordinate with Performance Analytics to review regional sales data and derive insights that can improve sales effectiveness and address any identified gaps.

Operational & Financial Management

  • Manage the regional fibre sales budget, ensuring effective resource allocation and cost efficiency while meeting revenue targets.
  • Monitor expenses related to sales activities, events, and promotional efforts, ensuring adherence to budget guidelines.
  • Ensure that sales activities comply with all Maxis policies, procedures, and ethical standards, maintaining a strong reputation for Maxis in the region.

The success of the role is measured by:

  • Fibre GA for own build fibre network (or known NGBB)
  • Agent Productivity
  • NGBB Penetration %
  • Acquisition Quality and survival rate over key internal milestone

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


Job Requirements


Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!


Additional Info

Company Activity

Last active - few minutes ago


Company Profile

Maxis Communications-logo-image

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.   

We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded the language of commitment, performance and possibilities to embody our culture values.

Source: maxis.com.my