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Head of Branded Channel Strategy, Development & Productivity

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This job is for Head of Branded Channel Strategy, Development & Productivity at a leading converged solutions company in Malaysia. You might like this job because it involves innovating and leading the transformation of retail operations with a focus on technology and customer experience.

Undisclosed

Menara Maxis, Kuala Lumpur

Job Description

Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Roles and responsibilities

  • Branded Channel Strategy & Planning
  • Footprint Opitmisation and  Retail tenancies management
  • Retail Insights, Funnel Management, Analytics and channel economics
  • Defining Customer & Fronltine experience at Retail
  • Development of Retail Technologies & automation
  • Key Driver for Maxis Centre Operations, Productivity & Compliance
  • Custodian for Retail Culture, Training & Development
  • Ensure high standards of Retail Operations and service levels
  • Key Deliveries in 2025/26 include transforming to ‘All-New-Retail’ Modernisation and lead the key chapters in terms of People and Tech

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.


Job Requirements


Company Benefits

Proactive culture

Work with cross-functional teams that are proactive, collaborative, and result-oriented!

Global exposure

Together, we strive to impact communities nationwide through strategic CSR offerings.

Professional growth

Expand and apply your experience in product development, while building new skills and knowledge in other areas!


Additional Info

Company Activity

Last active - few minutes ago


Company Profile

Maxis Communications-logo-image

Maxis Communications

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and a simple experience.    We deeply believe that the key element to our success has always been our people. To realise our shared vision to be the leading integrated telco in Malaysia, we have embedded...