Ninja Van

<div>Ninja Van is a tech-enabled express logistics company that provides both upstream and downstream solutions, ensuring a hassle-free experience for Southeast Asian businesses of all sizes.<br><br>Ninja Van across 6 South East Asia countries delivers approximately 1.5 million parcels per day through out 1,600+ hubs &amp; stations with almost 31K staff count covering 2 million square miles.</div><div><br>Ninja Van Malaysia covers 100% in Peninsular Malaysia with more than 80% growth in fleet size. There are more than 4,000 pick-up drop-off points with millions of parcels deliveries each month. We also own one of the largest locker network in Malaysia</div><div><br>At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. We have much room for improvement and many ideas that will further shape the industry.&nbsp;</div><div><br><br></div>

About Us

<div>&nbsp;</div><div>We are passionate about breaking the bottlenecks in logistics in South East Asia and we look to deliver innovative and scalable logistics solutions to businesses of all sizes.<br><br></div><div>We understand E-Commerce, modern consumers and the need to create open, honest and seamless customer experiences.<br><br></div><div>We believe that we are the best at what we do, so come and join us in fast growing logistics industry.<br><br></div><div>There’s no way like the Ninja way.&nbsp;</div>

Our Mission

Launched in 2014, NINJA VAN is Southeast Asia's fastest growing logistics company powering businesses with innovative transport solutions. 

<ul>
<li>Scout for potential shippers and business opportunities within the store’s surrounding area.</li>
<li>Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.</li>
<li>Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.</li>
<li>Align store-level sales efforts with regional strategies set by the Area Sales Manager.</li>
<li>Train store staff to upsell and cross-sell products to maximize revenue from new and existing customers.</li>
<li>Encourage existing customers to refer new clients by implementing referral incentive programs.</li>
<li>Drive sales and revenue growth by executing business strategies.</li>
<li>Monitor store performance against sales targets and KPIs.</li>
<li>Identify and implement strategies to increase foot traffic and customer retention.</li>
<li>Ensure smooth day-to-day operations across all assigned stores.</li>
<li>Implement and monitor standard operating procedures (SOPs).</li>
<li>Optimize processes to improve efficiency and reduce operational costs.</li>
<li>Ensure high customer service standards across all stores.</li>
<li>Address customer complaints and implement service improvements.</li>
<li>Monitor customer feedback and make necessary adjustments to enhance satisfaction.</li>
<li>Recruit, train, and mentor staff.</li>
<li>Conduct regular team meetings and performance evaluations.</li>
<li>Develop a high-performance service culture and ensure employee engagement.</li>
<li>Ensure stores comply with company policies, safety regulations, and legal requirements.</li>
<li>Monitor financial reports, expenses, and operational budgets.</li>
<li>Provide regular performance updates and reports to senior management.</li>
</ul>

This job is an Executive in Retail Sales, focusing on boosting store visibility and customer loyalty. You might like this job because you’ll engage directly with customers, lead a fun team, and drive sales while enjoying a fast-paced environment!

Critical Thinking

Problem Solving

Creative Problem Solving

Team Leadership

Retail Sales

Customer Engagement




-Scout for potential shippers and business opportunities within the store’s surrounding area.


-Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.


-Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.


-Align store-level sales efforts with regional strategies set by the Area Sales Manager.


-Train store staff to upsell and cross-sell products to maximize ...

Executive, Retail (Sales)

Ninja Van

Store Manager (KLCC)

Abeaute Sdn Bhd

OPPO Experience Master (Store Manager) (IOI City Mall)

OPPO by JIE Business Sdn Bhd

Regional Sales Manager (East Malaysia/East Coast/Southern)

ZUS COFFEE

Store Supervisor/Manager

Bingxue

Outlet Manager (KLCC) - Urgent!!!

Maria's Steakcafe

Senior Executive, Business Operations & Strategy

ZUS COFFEE

E-Commerce Executive - Senior/Executive

ASTRA FAMILY

Retail Marketing Manager (Retail/Channel/Trade)

DobiQueen

Sales & Marketing Manager

YHPL Marketing Sdn Bhd

Company Profile

Ninja Van