Job Description

We are looking for a proactive and detail-oriented E-Commerce Officer to support the day-to-day operations of our online store. This role involves assisting with product uploads, order coordination, campaign execution, and performance tracking to ensure a seamless and effective e-commerce experience for our customers.

Key Responsibilities:

Assist in managing product listings, content updates, and pricing across marketplaces and brand.com

Support execution of online promotions, campaigns, and daily deals

Coordinate with warehouse/logistics on order fulfilment and returns

Monitor inventory availability and flag low-stock or out-of-stock issues

Track e-commerce performance metrics (e.g. sales, traffic, conversion) and prepare basic reports

Support customer service team by addressing basic e-commerce queries

Collaborate with marketing team on digital assets and product uploads

Conduct competitor research and stay updated on online retail trends

Job Requirements

Job Requirements:

Diploma or Degree in Business, Marketing, E-Commerce, or related field

1 year of relevant experience preferred; fresh grads with internship experience welcome

Familiarity with online platforms (e.g. Shopee, Lazada, Shopify, Magento)

Proficient in Microsoft Excel / Google Sheets

Detail-oriented, good at multitasking, and able to work under deadlines

Team player with good communication skills

Skills