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This job is for a Beverage Development Manager responsible for coffee preparation, customer service, team leadership, quality control, inventory management, and sales promotions. You might like this job because you get to oversee junior baristas and contribute to a positive work environment.
Undisclosed
Malaysia, Kuala Lumpur
Full-Time
few days ago
Job Description
Role
Duties & Responsibilities
Position Overview:
The Senior Barista / Barista is responsible for delivering exceptional customer service while preparing high-quality coffee and beverages. This role includes overseeing junior baristas, maintaining the café’s standards, and contributing to a positive work environment.
Key Responsibilities:
1. Coffee Preparation: Prepare and serve high-quality coffee and espresso beverages while adhering to standard recipes and presentation guidelines.
2. Customer Service: Provide excellent customer service by engaging with customers, taking orders, and addressing any inquiries or concerns.
3. Team Leadership: Mentor and train junior baristas on coffee preparation techniques, equipment operation, and customer service best practices.
4. Quality Control: Monitor the quality of coffee and beverages, ensuring consistency in taste and presentation.
5. Inventory Management: Assist in managing inventory levels, ordering supplies as needed, and ensuring the cleanliness and organization of the work area.
6. Equipment Maintenance: Maintain and clean coffee equipment, ensuring it operates efficiently and meets safety standards.
7. Sales and Promotions: Promote new menu items and upsell products to enhance customer experience and drive sales.
8. Compliance: Ensure compliance with health and safety regulations and company policies.
Job Requirements
Job Requirements
Qualifications:
1. Minimum of 5 to 8 years of experience as a barista, with at least 3 years in a supervisory or senior role.
2. Strong knowledge of coffee preparation, brewing methods, and equipment. Excellent customer service and communication skills.
3. High school diploma or equivalent; barista training or certification is a plus.
4. Ability to work varied shifts, including weekends and holidays.
5. Leadership: Proven leadership and mentoring abilities.
Company Benefits
Medical Benefits
We provide medical coverage for our employees
Annual Leave and Medical Leave
We have an extensive annual leave of 14 days and medical leaves.
Travel Allowance
We give travel allowance to our employees.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Job Specialisation
Business Development, General Product Management, Management Trainee
Company Profile
Mynews Malaysia
myNEWS is a convenience retail chain store located in Malaysia. Since the company’s inception in December 1996, myNEWS has evolved from a single newsstand of 200 sqft to the largest homegrown retail convenience store chain in Malaysia.
Source: mynews.com.my