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This job is for a Technical Support Analyst responsible for IT hardware maintenance, cybersecurity, network monitoring, and disaster planning. You might like this job because it involves ensuring high-security standards and providing technology updates to the executive team.
Undisclosed
Malaysia, Kuala Lumpur
Job Description
Duties & Responsibilities
- Responsible, for installation and maintenance of all IT Hardware, infrastructure, and services.
- Oversees, network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
- Monitor computer networks for security issues.
- Investigate security breaches and other cybersecurity incidents.
- Install security measures and operate software to protect systems.
- Work with the security team to perform tests and uncover network vulnerabilities.
- Fix detected vulnerabilities to maintain a high-security standard.
- Develop company-wide best practices for IT security.
- Perform penetration testing.
- Develop positive relationships with vendors and ensure solutions applied are within the company’s direction.
- Review diagnostics and assess the functionality and efficiency of systems
- Responsible for administering disaster plans that will keep the company functional.
- Determine rationale and methods for upgrading company network software programs each time an update is released.
- Monitor changing network technology and deliver a technology update to the executive team each quarter.
- Coordinate team to ensure task schedules are on track with regular updates.
Job Requirements
Job Requirements
- Experience with Firewall Palo Alto, SonicWALL, Cisco meraki, Server and other network security devices.
- Hands-on experience with Windows Server 2012 onward operating systems, patching, backup/restore, monitoring and other management/administration Software and components
- Experience with administration in Server virtualization technology, on VMware, Sagfor and other similar products.
- Hands-on experience with Microsoft Active Directory and windows clustering technologies
- Hands-on experience working with SAN/NAS storage sub-systems
- Experience POS hardware devices
- Experience on SQL databases management such as backup, recovery, and maintenance.
- Has 2+ years of experience in, network topology & security and retail equipment.
- Comprehensive understanding of network architecture and client/server technology.
Company Benefits
Medical Benefits
We provide medical coverage for our employees
Annual Leave and Medical Leave
We have an extensive annual leave of 14 days and medical leaves.
Travel Allowance
We give travel allowance to our employees.