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This job is for an Inside Sales Executive who speaks Mandarin. You might like this job because you get to engage with customers online, close sales, and collaborate with marketing while helping to create a great shopping experience!
Job Description
- Handle customer enquiries and close leads across social media professionally
- Work closely with the marketing team to support sales-driven campaigns
- Coordinate with internal teams to ensure accurate order processing and issue resolution
- Maintain fast response times and high customer satisfaction across online platforms
- Manage order-related matters end-to-end (appointments, refunds, returns)
- Support monthly promotions to drive traffic and sales
- Prepare basic daily reports to improve online customer service
- Build and maintain strong relationships with existing customers to encourage repeat business
- Present products and services effectively via online platforms
Job Requirements
- Diploma or Degree in any field
- Proficient in Mandarin and English
- Experience in online sales or e-commerce sales/marketing
- Familiar with CRM systems is a plus
- Able to work in a target or performance-based role
- Work closely with the marketing team (ads, campaigns, creatives)
- Well-organized, detail-oriented, and SOP-driven
- Basic skills in Excel, PowerPoint, and Google Sheets
Skills
Company Benefits
Bonus & Birthday Allowance
We reward great performance with annual bonuses and celebrate our team with birthday allowances to make your special day even better.
Meal Allowance & Parking Allowance
Enjoy daily work support with meal and parking allowances to help reduce your out-of-pocket expenses.
Dental, Optical, Grooming & Body Check-up Claims
We care about your well-being with comprehensive health and wellness claims, including dental, optical, grooming, and annual medical check-ups.
Training Courses & Career Development
We invest in your growth through professional training programs and clear career development opportunities.
Annual Company Trip
Take a break and bond with the team through our annual company trips and team activities.
Employee Recognition & Benefits
We value our people and ensure a positive work environment with benefits designed to support both your personal and professional life.
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
1 - 3 Years of Experience
Career Level
Junior Executive
Job Specialisation
Company Profile
