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Retail Store Assistant or Manager

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AI-generated summary

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This job is all about leading a team in a retail setting. You’ll train staff, set goals, and ensure happy customers. You might like this job because you enjoy motivating others and creating a positive shopping experience!

RM 2000 - RM 7000

Klang Valley, Kuala Lumpur

Job Description

  • Lead, train, and motivate the sales team to deliver excellent service and build customer loyalty.
  • Set individual goals for staff, monitor performance, and implement improvement plans where necessary.
  • Managing recruitment, scheduling, and manpower management for outlet crews.
  • Handle store-level events, promotions, and marketing activities effectively. 
  • Resolve customer queries and complaints professionally while maintaining high satisfaction levels.

Job Requirements

  • Minimum 3–4 years of experience in retail management or sales leadership.
  • Strong communication skills in English, Bahasa Malaysia, and Chinese/local dialects.
  • Energetic, sales-driven, and able to take full ownership of store operations.
  • A proactive team player with strong leadership and problem-solving skills.

Skills

Retail Sales
Retail Operations
Customer Service

Company Benefits

Snack Breaks!

Catch a break with a snack.. or a fruit if you want to be on that diet!

Healthcare

Free outpatient medical and dental benefits.

No dress code

Casual clothes for comfort. Wear what you like it!

Books to Read

We have books available for a quiet read to wind down.

Weekly Sports Outings

Weekly sports activities like Badminton and many more.

Free Parking

We have plenty of space for free parking in our own compound.


Additional Info

Company Activity

Last active - 1 hour ago

Career Level

Manager / Team Lead

Job Specialisation


Company Profile

PLAY INTERACTIVE SDN BHD-logo-image

PLAY INTERACTIVE SDN BHD

  PLAY INTERACTIVE is a leading regional distributor in Southeast Asia for video games and interactive entertainment lifestyle products, including software, hardware, and licensed merchandise. As a regional distributor, we represent numerous market-leading brands under our portfolio. One of our key milestones is being the exclusive software distributor for Sony PlayStation in Malaysia, a role we have proudly...