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This job is for an Operations Executive who ensures insurance policies are issued smoothly. You might like this job because it involves helping customers and working with a team to meet sales goals while keeping everything organized!
RM 2000
Bangsar, Kuala Lumpur
Full-Time
few days ago
Job Description
WHAT YOU'LL DO:
- Handle insurance policy issuance, including generating accurate quotations and preparing cover notes within set timelines
- Work closely with customers to gather required documents and ensure a seamless policy issuance process
- Carefully review documents and cover notes for accuracy and completeness, enabling timely policy activation
- Coordinate with insurance providers to follow up on pending approvals and ensure smooth processing
- Manage customer accounts, addressing inquiries and maintaining satisfaction with our products and services
- Contribute to team efforts by meeting sales and renewal targets
Job Requirements
WHAT WE EXPECT OF YOU:
- Minimum diploma in business, communications, or a related field
- At least 2 years of experience in a customer service role, preferably handling email and WhatsApp communications
- Proven hands-on experience in insurance issuance is a must
- Experience in the insurance industry is a strong advantage
- Strong attention to detail and excellent organizational skills
- A customer-focused mindset with strong communication and problem-solving abilities
- Self-reliance and adaptability to handle responsibilities independently
- Leadership potential and a desire to grow into a people management role
Skills
Company Benefits
Learning & Development Programs
We believe in creating opportunities for growth. We enable you to build new skills and unlock your potential.
Insurance Benefits
Our medical coverage ensures you and your family have access to quality healthcare.
Flexi Benefits
Here, we believe that taking care of our people means ensuring their health is always prioritised.
Focus WFA
While working from the office (WFO) remains the default, we are introducing Work From Anywhere (WFA) to provide flexibility for focus-intensive tasks.
Play@PS
PLAY@PS, a vibrant initiative that brings excitement to the workplace with monthly events, activities, and celebrations.
Additional Info
Company Profile
