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Executive, Partnerships Distribution Channel Support

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This job is as an Executive supporting Partnership Distribution sales channel at Prudential, focusing on New Business and Policy Servicing matters. You might like this job because you get to maximize production capturing and provide solutions to partners.

Undisclosed

Kuala Lumpur

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Support Partnership Distribution sales channel on New Business, Policy Servicing, and Claims related matters. Effective control over Penders to ensure New Business proposal turn into production within agreed TAT. Liaise with appropriate department and stakeholder to resolve New Business and Policy Servicing inquiry and issue raised. Advice and provide solution to PD partners and PD sales team on New business and Policy Servicing related inquiry. Assist on proposal and policy servicing application submission and follow up. Response to inbound call and email from PD partners and PD sales team.

Principal Duties & Responsibilities:

  • Key responsibility on Penders management to maximize production capturing for Partnership Distribution.

  • Well verse with PD products and process flow to support PD sales channel.

  • Response positively to PD partners and PD sales team on their inquiry, request, and issue raised.

  • Arrange medical appointment with panel clinic / hospital.

  • Respond to email and phone inquiries within stipulated time.

Job Specification:   

Qualifications/Requirements

  • Degree in any discipline

  • Must be meticulous with the ability to work under pressure

  • Must be self-motivated with the ability to work under minimum supervision

  • Has good monitoring and tracking ability

  • Possess good communication skills and relationship building

  • Sensitivity and adaptability towards changes in environment

  • Good in time management


Experience

  • At least 3-5 years relevant working experience in financial services industries

  • Preferably in life and bancassurance or life insurance

  • Ability to manage bank partners’ or customers’ expectation.


Knowledge 

  • Technical understanding/experience of insurance operation processes

  • Good in computer skills especially in Microsoft Office (MS Word, Excel and PowerPoint)

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.


Job Requirements


Company Benefits

United through teamwork

Our teams are innovative, hands-on and collaborative. The power to share and collaborate requires respect, integrity and teamwork.

Open and collaborative culture

Our company is rooted in a rich heritage but to look to the future, we need new energy and perspectives.

Connect, Grow, Succeed

We are here to help our employees expand their skills and expertise in various areas.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

Prudential plc-logo-image

Prudential plc

Prudential Assurance Malaysia Berhad (PAMB) is a leading and innovative insurance company in Malaysia, serving the savings, protection and investment needs of Malaysians by offering a full range of financial solutions through its branches, agency force and bancassurance distribution partners network nationwide. 

Our purpose For Every Life, For Every Future is to provide simple and accessible financial and health solutions to every generation.

PAMB was established in Malaysia in 1924 and is a subsidiary of Prudential plc, which was founded in London in 1848. Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa.

This year, we are proud to celebrate Prudential’s 100th anniversary in Malaysia.

Source: prudential.com