Inpatient & Outpatient Medical Coverage

Group Personal Accident & Term Life Insurance

Staff Awards & Appreciations

Staff Financing Scheme

Opportunities for Career Development

Continuous Training Provided

AEON Credit Service (M) Berhad

&nbsp;AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles. 
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 60 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Overview

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs. 
AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, result-oriented and independent. 
Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.&nbsp;

 Why Join AEON Credit?

&nbsp;About the Role:
We are seeking a highly experienced and dynamic Servicing Group Head to lead our Servicing Group operations at the Operation Central Office. This pivotal role oversees the Company’s trade debtor account NPL collection, credit loss recovery operations, and Business Process Outsourcing (BPO) activities. The successful candidate will play a key role in shaping collection strategies, driving operational excellence, and fostering a culture of continuous improvement aligned with the company’s mission and vision.
Key Responsibilities:
<ul>
<li>Lead and oversee all Servicing Group functions including NPL collection, credit loss recovery, and BPO operations.</li>
<li>Develop and implement strategic plans, policies, and procedures to achieve performance excellence and compliance with all regulatory requirements.</li>
<li>Set and monitor KPIs reflecting the PDCA (Plan, Do, Check, Analyse) continuous improvement cycle.</li>
<li>Drive initiatives to improve collection performance, recovery rates, and operational efficiency.</li>
<li>Lead, mentor, and develop a team of professionals to achieve departmental goals and service standards.</li>
<li>Manage budget and resource allocation for all servicing operations.</li>
<li>Build and maintain strong relationships with internal departments, regulators, governing authorities, and business partners.</li>
<li>Prepare timely and accurate performance reports for management review and strategic decision-making.</li>
</ul>

This job is all about leading a team that helps collect debts and improve financial processes. You might like this job because you’ll shape strategies, mentor others, and make a real impact on how the company handles collections and recoveries!

Fair Debt Collection

Specialist In Housing Credit Management

Operations Management

People Management

Banking Services

Financial Services

 About the Role:
We are seeking a highly experienced and dynamic Servicing Group Head to lead our Servicing Group operations at the Operation Central Office. This pivotal role oversees the Company’s trade debtor account NPL collection, credit loss recovery operations, and Business Process Outsourcing (BPO) activities. The successful candidate will play a key role in shaping collection strategies, driving operational excellence, and fostering a culture of continuous improvement aligned with th...

Servicing Group Head

AEON Credit Service (M) Berhad

Manager, Asset Management

Hiredly X

Branch Manager, JB

Karcher Cleaning Systems Sdn Bhd

Senior Executive, Credit Management / Senior Credit Analyst

Hiredly X

Head of Sales & Operations (Training)

Hiredly X

Team Leader- Customer Service & Customer Care

Karcher Cleaning Systems Sdn Bhd

Operations Manager

Aptronics Sdn Bhd

Business Development Manager

Aptronics Sdn Bhd

Service Delivery Manager (SDM)

CX One Sdn Bhd

Account cum Admin, Manager

Weng Seng Engineering Corporation

Company Profile

AEON Credit Service (M) Berhad