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Senior Manager, Provider Network Management (12 months' contract)

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This job is about leading a team to manage and improve healthcare provider networks. You might like this job because it combines strategy with negotiation, ensuring quality services while promoting inclusivity and career growth within the organization.

Undisclosed

Kuala Lumpur (Group Head Office), Kuala Lumpur

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

[12 months' contract]

Role and Responsibilities

  • Developing and implementing strategies to build and maintain a high-quality provider network and TPAs where needed.
  • Negotiating contracts with healthcare providers, including fee schedules and performance metrics.
  • Monitoring network performance and provider satisfaction and implementing improvements as needed
  • Identify global best practices in provider management for adoption, as appropriate in markets.
  • Collaborating with internal teams, such as operations, finance, and quality management to ensure network alignment with organizational goals.
  • Analyzing data and trends to identify opportunities for network expansion and optimization.
  • Perform analytics on network providers to assess performance metrics and provide insights for LBUs.
  • Ensuring compliance with regulatory requirements and accreditation standards related to provider network management.
  • Steering a team of LBU network management professional and providing guidance and support to achieve goal.
  • Develop framework to evaluate medical service providers and their value delivery, integration and funding model.
  • Develop framework/guidelines & support LBUs in conducting agreed fee/discount negotiations with providers on price, volume and outcome.
  • Define standards for partnership identification, support LBUs in assessing partners’ ability to deliver appeal and sustainability by conducting clinical due diligence.
  • Define standards and support LBUs in enhancing capabilities in pharmaceutical benefits management.
  • Closely works with Claims team for feedback to providers and vice-versa to claims team on findings from analytics on provider performance.

Qualifications

  • Bachelor’s degree in healthcare administration, business administration or a related field
  • Proven experience in network and provider management, healthcare administration with minimum of 7+ years of experience in leading a team
  • In-depth knowledge of healthcare regulations, compliance requirements and industry trends
  • Excellent communication and negotiation skills, with the ability to build and maintain relationship with providers.
  • Proficiency in data analysis and reporting, with the ability to use data to drive network optimization and cost containment strategies.
  • Knowledge of healthcare IT systems and network management tools
  • Strategic thinking and problem-solving skills, with the ability to develop and implement network strategies to meet business objectives.

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.


Job Requirements


Company Benefits

United through teamwork

Our teams are innovative, hands-on and collaborative. The power to share and collaborate requires respect, integrity and teamwork.

Open and collaborative culture

Our company is rooted in a rich heritage but to look to the future, we need new energy and perspectives.

Connect, Grow, Succeed

We are here to help our employees expand their skills and expertise in various areas.


Additional Info

Company Activity

Last active - few hours ago


Company Profile

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Prudential plc

Prudential Assurance Malaysia Berhad (PAMB) is a leading and innovative insurance company in Malaysia, serving the savings, protection and investment needs of Malaysians by offering a full range of financial solutions through its branches, agency force and bancassurance distribution partners network nationwide.  Our purpose For Every Life, For Every Future is to provide simple and accessible financial and health...