We embrace diverse perspectives, co-creating a place where everyone belongs and thrives.

Inclusion

We empower all our employees to work flexibly and to manage their unique life and work in the way that works best for them.

Global flexibility principles

You will be recognized for the great work you are doing. Go to work with a smile, make a difference and fulﬁll your potential.

Global recognition program

Schneider Electric

We are a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Anchored by our deep domain expertise, we provide integrated end-to-end lifecycle AI enabled Industrial IoT solutions with connected products, automation, software and services, delivering digital twins to enable profitable growth for our customers.
We are a people company with an ecosystem of 168,000 colleagues and more than a million partners operating in over 100 countries to ensure proximity to our customers and stakeholders. We embrace diversity and inclusion in everything we do, guided by our meaningful purpose of a sustainable future for all.
Source: <a href="https://www.se.com/ww/en/about-us/company-profile/" target="_self">se.com</a>

Who We Are

Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability. At Schneider, we call this Life Is On.
Our mission is to be the trusted partner in Sustainability and Efficiency.
Source: <a href="https://www.se.com/ww/en/about-us/company-purpose/" target="_self">se.com</a>

Our Values

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.&nbsp;The Role:We are looking for an Operation Manager to make an impact! In this role, you will be expected to provide strong leadership and coaching while creating a collaborative environment focused on employee engagement, development, empowerment, and achievement for our Malaysia based operation. In addition, you will be expected to identify and make recommendations to improve process, efficiency and productivity benefiting customers ranging from consumers to our most important businesses.&nbsp; This position will have overall functional responsibility for staff management, client liaison, business development, customer satisfaction and performance management.&nbsp;&nbsp;What will you do?&nbsp;People Management <ul style="text-align: justify;"><li>Coach and develop existing Team Members.</li><li>Team level project design and management.</li><li>Manage Team headcount promotion pace and quantity.</li><li>Implementing and identify Team Goals.</li><li>Identify process failures and implementing process improvement measures.</li><li>Recruit new Team Members.</li><li>Develop the teams to achieve best-in-class support driving efficiency, productivity, quality, data driven insights, customer centricity and lean processes.</li></ul>&nbsp;Performance Management <ul><li style="text-align: justify;">Ability to lead a complex organization supporting countries from around the globe serving a range of customers from consumers to our biggest and most important business customers.</li><li style="text-align: justify;">Partner with stakeholders &amp; support functions to measure performance while continuously identifying and executing improvement opportunities. </li><li style="text-align: justify;">Translate business objectives into strategy and tactics to be undertaken by the team to achieve results. </li><li style="text-align: justify;">Define &amp; execute a full relationship management program with stakeholders including service agreements, success measurement and performance reviews. </li><li style="text-align: justify;">Facilitate process improvement and engage stakeholders in improving existing policies and procedures through analysis, experience, and employee inputs. </li><li style="text-align: justify;">Benchmark against other market practices and bring proposals for raising/ improving the process management practices. </li><li style="text-align: justify;">Model &amp; Cascade Schneider Electric Values and a High-Performance Culture throughout your team including providing leadership, coaching, support, career development and recognition to managers and their teams. </li><li style="text-align: justify;">Ensure our principles of responsibility are embraced and enforced. </li><li style="text-align: justify;">Create Process Documentation and Continuous Improvement Projects as needed.</li><li style="text-align: justify;">Deep knowledge of Schneider Electric Services offers throughout the Asset Management Life Cycle is recommended. </li><li style="text-align: justify;">Accountable for the development of the organization’s strategic plan and country roadmap, including budget development and management.</li><li style="margin-bottom: 0in; text-align: justify;">Create Process Documentation and Continuous Improvement Projects as needed.</li></ul>&nbsp; &nbsp;What qualifications will make you successful for this role?<ul><li>Bachelor’s degree (Engineering or Business preferred). </li><li>At least 6+ work experience in managing operations and driving performance of various businesses. Specific experience and knowledge in managing technical support, finance quality and data management a plus.</li><li>Proven experience in a managerial role with a focus on coaching and mentoring.</li><li>Strong leadership skills with the ability to inspire and motivate a diverse team.</li><li>Ability to drive high performance through effective performance management and team engagement strategies.</li></ul>&nbsp;What’s in it for me? <ul><li>Global Family Leave</li><li>Comprehensive medical coverage for employee and dependents</li><li>Worldwide Employee Stock Ownership</li><li>…and more!</li></ul>&nbsp;Let us learn about you! Apply today.&nbsp;You must submit an online application to be considered for any position with us. This position will be posted until filled. &nbsp;Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our&nbsp; IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations&nbsp;<iframe src="//www.youtube.com/embed/BlQ4NDdzlgw" width="560" height="314" allowfullscreen="allowfullscreen"></iframe>&nbsp;You must submit an online application to be considered for any position with us. This position will be posted until filled.&nbsp;Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. &nbsp;At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter <a href="https://www.se.com/ww/en/download/document/SchneiderElectric_TrustCharter/?ssr=true" target="_blank" rel="noopener">here</a> &nbsp; Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.&nbsp;&nbsp;&nbsp;&nbsp;

This job is an Operations Manager at Schneider Electric, where you&#x27;ll lead a team to enhance customer service. You might like this job because you’ll help create a sustainable world while developing your team and improving processes for better efficiency!

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.Which is where you come in. Working...

Operations Manager (Customer Service Delivery)

Schneider Electric

Operations Manager

YHPL Marketing Sdn Bhd

AUTOMOTIVE OPERATIONS MANAGER

CXL Group

Senior Executive, Business Operations & Strategy

ZUS COFFEE

General Manager (Contract Manufacturing/Precision Engineering)

Hiredly X

Manager - Customer Support & Training (Credit Management Group)

AEON Credit Service (M) Berhad

Service Delivery Manager (Software Development)

Hiredly X

Head of Operations (Digital Media)

FFF Media Group

Assistant Manager, Systems Engineering

Pixlr Group

Business & Operation Assistant Lead

MyPetani

Company Profile

Schneider Electric