Job Description

We are looking for a motivated and articulate Telesales Intern to support our donor engagement and fundraising efforts. This role offers hands-on experience in telesales, customer engagement, and CRM management, providing valuable exposure to real-world sales and marketing environments.

What You’ll Do

• Engage donors and prospects with a positive and friendly attitude.
• Conduct outbound calls to introduce campaigns, overcome hesitations, and pitch donation programs.
• Support upselling and cross-selling activities based on donor needs.
• Maintain accurate and up-to-date customer information in the CRM system.
• Log customer feedback (positive and negative) to support continuous improvement.
• Participate in sales, marketing, and outreach activities assigned by the team.
• Assist in administrative and follow-up tasks to support overall telesales operations.

Job Requirements

What We’re Looking For

• Currently pursuing studies in Sales, International Business, Marketing, Business Administration, or related fields.
• Strong communication and interpersonal skills.
• Good time management and the ability to work collaboratively in a team environment.
• Good telephone etiquette and basic computer literacy.
• Clear English-speaking skills ; proficiency in any of these languages is a plus — Bahasa Malaysia, Mandarin, Bahasa Indonesia, Cantonese (HK dialect), Hindi, Thai, or Tagalog.

Why Join Us

• 20+ years of proven success in the industry – stable & reputable organization.
• Uncapped commission – no minimum requirement, your effort drives your rewards.
• Hands-on training & mentorship from experienced professionals.
• Fun, collaborative team culture – we work hard and celebrate success together through team activities and events.
• Potential full-time opportunities based on performance after internship.

Skills