We don't have punchcard and flexible lunch hours!

Flexible Lunch Hour

Relaxed Dress Code

Teammates are encouraged to work remotely.

Remote Work

Our team is fun, happy, and energized! We practice open communication, healthy teamwork environment!

Fun & Engaging Team!

Online & offline continuous training to help in personal development until success.

Professional Development

SmartPeep Sdn Bhd

<div>SmartPeep is an award-winning health-tech startup that brings Artificial Intelligence (AI) together with human care to reduce falls. We have a mission of enabling safe aging with AI technology.&nbsp;</div>

AI in Healthcare Industry

<div>As a leading AI company in Malaysia and Singapore, Smartpeep opens up a variety of opportunities for employees to grow and convert into future leaders. If you are keen to achieve our social goals and make an impact on the future you and me, Come and join us!</div>

Our Culture

About Us
We are an AI-powered healthcare technology company dedicated to improving patient safety in hospitals and nursing homes. Our smart fall prevention system uses advanced computer vision and analytics to help caregivers respond quickly and prevent falls.
We are expanding our team and looking for a Deployment and Support Specialist who will play a key role in implementing and supporting our solutions at customer sites.
Key Responsibilities:-
<ol>
<li>Customer Support: Provide timely online and onsite support to hospital and nursing home clients.</li>
<li>Project Implementation: Coordinate with contractors for site wiring, installation, and setup of system components.</li>
<li>Hardware &amp; Software Preparation: Configure servers, sensors, and network devices prior to deployment.</li>
<li>Testing &amp; Quality Assurance: Conduct pre-deployment and post-deployment system testing to ensure smooth operation.</li>
<li>Troubleshooting: Diagnose and resolve technical issues related to hardware, network, and software.</li>
<li>Documentation: Maintain project and support records for tracking and reporting purposes.</li>
</ol>

This job is about being the backbone of an AI health tech company that helps prevent falls in hospitals. You might like this job because you enjoy supporting customers and solving technical problems while making a real difference in patient care.

Technical Support

System Configuration

Computer Networks

Computer Hardware

Project Coordination

Software Testing

Technical Documentation

Time Management

Troubleshooting (Problem Solving)

Customer Support

About Us
We are an AI-powered healthcare technology company dedicated to improving patient safety in hospitals and nursing homes. Our smart fall prevention system uses advanced computer vision and analytics to help caregivers respond quickly and prevent falls.
We are expanding our team and looking for a Deployment and Support Specialist who will play a key role in implementing and supporting our solutions at customer sites.
Key Responsibilities:-



-Customer Support: Provide timely online an...

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