Job Description

Service Crew 

• Welcome and assist guests, clients, and staff in a friendly and professional manner.
• Take food and beverage orders promptly and accurately.
• Serve meals and beverages following company standards and safety protocols.
• Maintain cleanliness and organization of front-of-house areas including dining and service stations.
• Ensure compliance with food safety, hygiene, and workplace safety regulations.
• Assist in setting up and clearing dining and service areas before and after meal services.
• Handle customer inquiries and resolve minor complaints in a timely and effective manner.
• Coordinate with kitchen and catering staff to ensure smooth service flow.
• Monitor and replenish service areas, including condiments, cutlery, and napkins.
• Manage the cashier POS system 
• Report any equipment malfunctions, supply shortages, or safety concerns to supervisors.
• S sist in any other tasks given by the catering manager and ad hoc requests as required.S

Job Requirements

• Minimum of SPM (Malaysian Certificate of Education) or equivalent.
• Previous experience in food service or hospitality, preferably in an industrial catering environment.
• Knowledge of food safety and hygiene standards (e.g., HACCP) is an advantage.
• Good communication skills in English and Malay.
• Ability to work in a fast-paced environment and maintain a professional demeanor.
• Team player with a positive attitude and strong customer service orientation. 
• Ability to stand and walk for extended periods. 
• Capability to lift and carry trays, food containers, and equipment.

Skills