Enjoy the freedom to work where and when you’re most productive with our flexible working options.

Flexible Working

We offer a competitive salary and benefits package to ensure you feel valued for your contributions.

Competitive Package

Take the time you need to recharge with our generous annual leave allowance

Healthy Annual Leave Package

Stay covered with comprehensive medical insurance for you and your loved ones.

Strong Medical Insurance

We support working parents with a child leave policy designed to help you balance work and family life.

Competitive Child Leave Policy

Access professional support whenever you need it through our dedicated Employee Assistance Program.

Employee Assistance

Swift Support Services Malaysia

Swift is the way the world moves value. We do this every single instant of every single day, right across the world. No other organisation can address the scale, precision, pace and trust that this demands.

Swift is unique. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We have constantly evolved in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem.

Today, goods and services move more quickly and across greater distances than ever before, so value needs to move further and faster too. Our vision is for a world in which payments are not only trusted but instant. We innovate tirelessly, test exhaustively, then implement fast. In a connected and challenging era, our approach has never been more relevant. There’s no other organisation like us anywhere in the world. Without us the world would be a very different place. We’re trusted every instant.

Source: <a href="https://www.swift.com/about-us/discover-swift" target="_self">Swift Website</a>

Who We Are

Ethics 
We believe in treating people with respect, fairness and equality. All our decisions are based on the highest ethical standards, so we work together for the wellbeing of the company and our people.&nbsp;

Integrity
We avoid placing ourselves in a situation where there is a conflict of interest or where we might be influenced by financial, or other private obligations to outsiders.

Trust 
We empower our employees. Trust is key to ensuring the highest levels of employee wellbeing and motivation. This ensures security, confidentiality and reliability.

Source: <a href="https://www.swift.com/about-us/vision_mission-values#:~:text=Swift%20conducts%20its%20business%20on,our%20Swift%20Speak%20Up%20channel." target="_self">Swift Website</a>

Our Values

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1ag3yor"><div>ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.&nbsp;We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.&nbsp;&nbsp;&nbsp;</div>Job Description Summary We are seeking a passionate Technical Advisory Consultant that eager to help financial industry player to implement, deploy and provide advisory in a highly dynamic and secure environment. Swift offers a dynamic range of business, technical, and infrastructure consultancy services tailored to the needs of our diverse customer base. As a Financial Services Industry Consultant, you will navigate complex business and technical environments, provide crucial support and deliver top-notch technical consulting services. In this role, you will help our clients adapt to product and context changes, enhance operational efficiency, reduce costs, and mitigate risks. This position is an excellent opportunity for personal growth, allowing you to develop a deep understanding of industry challenges and innovative solutions. You will own and manage a variety of projects, engaging directly with customers to provide them with assistance and advice, and collaborating with internal teams such as Business Development, Product, and Professional Services. This role not only develops your project management skills but also develops your expertise in fundamental aspects linked to the business of Swift and its rich ecosystem while enhances your ability to work in a dynamic, customer-facing environment. If you are looking to grow professionally and make a tangible impact, this is the perfect role for you.Responsibilities:<ul><li>Get exposed to Swift’s technical solutions and increasingly deliver and implement such solutions and related consulting to our customers</li><li>Deliver technical and operational training on Swift’s products and solutions to our customers</li><li>Increasingly partakes in projects of varying complexities, ensuring effectiveness in meeting customer's needs, and delivering the project's expected outcomes while maintaining effective communication and managing expectations in order to guarantee customer satisfaction</li><li>Manage project risks (security, resources, budget, quality) and escalating issues to management when appropriate.</li><li>Assist the customer in their technical readiness or solution onboarding (Such as SwiftAPI onboarindg and etc), solving potential issues they face during projects when those fall within one’s area of expertise and within the scope of the project, thereby ensuring the success of the customer engagement</li><li>Participate in Continuous Improvement initiatives to enhance customer experience. Update knowledge management databases and document problem management procedures for both existing and new products/services as required.</li></ul>What will make you successful:<ul><li>Professional background/education: bachelor’s degree or above in Computer Science or IT related fields, or equivalent experience</li><li>3-6 years relevant experience within the area of technical and system implementation or support and operations preferably in banking and payments businesses.</li><li>Languages: Fluent in English and any other language spoken across Asia Pacific is a plus.</li><li>Interest or prior exposure to Swift Messaging in any business line, Swift's interface products, or other Swift platform services.</li><li>Proven ability to contribute in a diverse, multi-cultural, multi-country team environment and the ability to work independently</li><li>Ability to contribute within a team environment and deliver under some temporary level of pressure.</li><li>High attention to details, strong analytical and problem-solving skills</li><li>Technical skillsets on operating systems, servers, and networking -e.g. Windows Server, AIX or Linux</li><li>Good knowledge of TCP/IP networking technologies including routers, VPN, firewalls, etc.</li><li>Knowledge of Perl, Java, XML, Bash, JIRA is a bonus.</li><li>Experience with integration middleware and common messaging technologies</li><li>Knowledge in modern integration techniques and technologies, especially Service Oriented Architectures, application server and Web services</li><li>Occasional travel may be required (Occasional weekends and after business hours work can be expected on a need-to basis to support customer go-live activities)</li><li>Occasional weekends and after business hours work can be expected on a need-to basis to support customer go-live activities</li></ul>What we offerWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential. We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact <a href="mailto:accessibility-Sysgroup@swift.com" target="_blank" rel="noopener noreferrer">accessibility-Sysgroup@swift.com</a> or indicate this in your application.Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).All requests are confidential and will not affect your candidacy.Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.</div></div>

This job is for a Technical Advisory Consultant at Swift, helping banks adapt to tech changes. You might like this job because it offers diverse projects and growth opportunities in a global team, while making a real impact in finance worldwide.

Kerja ini adalah sebagai Technical Advisory Consultant yang membantu pemain industri kewangan dalam melaksanakan dan memberikan nasihat teknikal. Anda mungkin berminat dengan kerja ini kerana ia menawarkan peluang untuk membangunkan kemahiran pengurusan projek dan memahami cabaran serta penyelesaian inovatif dalam ekosistem kewangan global.

ABOUT USWe’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy._We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community c...

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Company Profile

Swift Support Services Malaysia