Systemizer Technic Sdn Bhd

Systemizer Technic Sdn Bhd started in 2008 as the IT arm of YTY Group Industries and has since grown into a leading IT infrastructure and system integration provider. Now part of the Setia Ibarat Group, we deliver smart, reliable, and scalable technology solutions that help businesses modernize, optimize, and stay ahead.
At Systemizer Technic, we value innovation, teamwork, and growth. Join us and be part of a forward-thinking team driving digital transformation across industries.

About Systemizer Technic

&nbsp;&nbsp;
At Systemizer Technic, our mission is to empower enterprises with innovative and reliable technology solutions that drive growth, efficiency, and digital transformation. We partner closely with our clients, understanding their unique needs and delivering success from day one.

Our Mission

Role Description
This is a full-time, on-site role for a Technical &amp; Delivery Manager (Infrastructure &amp; Automation) based in Subang Jaya. This role is responsible for end-to-end project delivery across enterprise infrastructure solutions (servers, storage, backup, virtualization) and automation using Red Hat Ansible. You must be hands-on enough to lead field deployments, credible enough to engage customers, and structured enough to run delivery operations (resource planning, quality control, documentation, handover, and project governance). You will also work closely with management to identify new service opportunities and improve how we package and deliver recurring services.

Key Responsibilities

1) Delivery Leadership &amp; Execution
<ul>
<li>Lead and manage technical delivery for projects involving:</li>
<ul>
<li>&nbsp;enterprise servers, storage, and virtualization platforms</li>
<li>&nbsp;backup and disaster recovery solutions</li>
<li>&nbsp;automation (Ansible) and infrastructure operations improvements</li>
</ul>
<li>&nbsp;Own delivery outcomes: timeline, quality, customer satisfaction, and project sign-off</li>
<li>&nbsp;Establish and enforce delivery discipline:</li>
<ul>
<li>&nbsp;deployment checklists, runbooks, documentation standards</li>
<li>&nbsp;change control, acceptance criteria, and handover procedures</li>
</ul>
<li>&nbsp;Drive faster project completion and reduce rework through standardization and templates</li>
</ul>

2) Technical Team Management
<ul>
<li>&nbsp;Lead a team of engineers and oversee day-to-day delivery operations</li>
<li>&nbsp;Coach, train, and develop engineers (technical capability + customer professionalism)</li>
<li>&nbsp;Plan resource allocation based on project pipeline and priority</li>
<li>Conduct performance feedback, skills mapping, and certification planning</li>
</ul>
3) Customer Engagement &amp; Service Mindset
<ul>
<li>Act as the senior technical point of contact for key customers and escalations</li>
<li>&nbsp;Lead technical discussions with customers including:</li>
<ul>
<li>&nbsp;solution deployment planning</li>
<li>&nbsp;risk and change management</li>
<li>&nbsp;troubleshooting and incident support when needed</li>
</ul>
<li>&nbsp;Maintain a service-oriented approach:</li>
<ul>
<li>&nbsp;balance customer needs with company constraints</li>
<li>set clear expectations and protect scope/margins via professional change control</li>
</ul>
</ul>
4) Process Improvement &amp; Business Contribution
<ul>
<li>&nbsp;Work with the management team to identify:</li>
<ul>
<li>&nbsp;new service offerings (OPEX / subscription / managed services opportunities)</li>
<li>&nbsp;operational improvements to increase delivery efficiency and margin</li>
</ul>
<li>&nbsp;Support pre-sales where needed (technical validation, project approach, delivery feasibility)</li>
<li>&nbsp;Contribute to building a stronger recurring services engine (support tiers, SLAs, renewals)</li>
</ul>

This job is for a Technical &amp; Delivery Manager in Subang Jaya, focusing on managing infrastructure projects and automation. You might like this job because it blends hands-on tech work with customer engagement and team leadership.

IT Infrastructure

Automation

Cloud Technologies

Client Services

Project Delivery

Effective Communication

Pre-Sales Engineering

Role Description
This is a full-time, on-site role for a Technical and Delivery Manager (Infrastructure and Automation) based in Subang Jaya. This role is responsible for end-to-end project delivery across enterprise infrastructure solutions (servers, storage, backup, virtualization) and automation using Red Hat Ansible. You must be hands-on enough to lead field deployments, credible enough to engage customers, and structured enough to run delivery operations (resource planning, quality contr...

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Systemizer Technic Sdn Bhd