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SENIOR CRM (MANDARIN SPEAKER)

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This job is for a Senior CRM (Mandarin Speaker) who will analyze customer trends, create compelling business content, and lead customer engagement initiatives. You might like this job because it offers the opportunity to optimize customer experiences and increase brand loyalty.

RM 4500 - RM 6500

OLD KLANG ROAD, Kuala Lumpur

Job Description

  • Gain insights into customers trends, preference & behaviour for necessary sales strategy adjustment to optimise customer experiences.
  • Lead in compelling effective written content for business proposals and sales pitches.
  • Key account management, lead initiatives to enhance customer engagement and satisfaction.
  • Be customer-centric, provide excellent sales solutions and service experience to customers.
  • Customer acquisition & retention, planning and delivering CRM strategies with a view to convert potential customers, retaining existing customers, increasing brand loyalty.
  • Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.

Job Requirements

  • SPM level & above. Bilingual in English and Chinese (verbal, written & read).
  • Minimum 3 years experience with top sales results in any industries.
  • Strategic management thinking, strong leadership skills, and a wealth of CRM experience.
  • Result-oriented, Strong problem-solving skill and always keep striving for excellence.

Skills

Sales
Customer Relationship Management
Business Development
Persuasive Communication
Communicative Approaches
Online Communication

Company Benefits

Company Incentive Trip

We work SMART, play HARD.

Individual Development Plan

We keep improving to achieve our GOALS.

House Allowance

HOME is where your story begins.

Hybrid Work Practice

Work-life BALANCE.

Year End Bonus

We share the HAPPINESS together.

Performance Bonus

You DESERVE it.


Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive


Company Profile

TECH-KNOT SOLUTIONS-logo-image

TECH-KNOT SOLUTIONS

Tech-knot, a Digital Solutions company which provided variety services to clients from different industries.

WE strive to be a one-stop-center which able to cater client's business needs & bring our clients to No.1 regardless which industry in South East Asia.

As a Tech-Knotter, we will ensure ourself stay strong connections with our clients and employees.

Always uphold ourself with greater BELIEVE, PASSION, INITIATIVE and GRATEFUL.