Job Description

 Roles & responsibilities:

• Meets predetermined and assigned productivity targets and quality standards. 
• Understanding of assigned Unit of work in the investigation process. 
• Follows clear instructions, SOP’s and workflows of each segmented task of our investigations process. 
• Leverages appropriate operational tools and applications to find the data.
• Ability to successfully navigate websites. 
• Understands and adheres to workflow directions. 
• Participate in performance improvement plans for self- development. 
• Performs a variety of routine standard tasks 

Job Requirements

Language: Mandarin proficiency + Basic English

Location: WFO in Cyberjaya

Address: Tech Mahindra ICT Services, i Tech Tower, Jalan Impact Cyberjaya, 63000, Selangor

Shifts: Between 8 AM to 5PM / 3PM to 12 AM (2 shifts), shift allowance for afternoon shift provided

Working days: Monday to Sunday (2 weekly days off)

Eligibility: Freshers from any background/Experienced professionals

No specific domain/Industry experience required

• Validating
• KYC
• Critical thinker
• Documentation & verification
• Detail oriented
• Non-voice
• Reading & writing capability

Skills