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Sales & Service Engineer (Mandarin Speaker)

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This job is for a Sales & Service Engineer who speaks Mandarin. You might like this job because you get to help clients solve technical problems, build strong relationships, and ensure they’re satisfied with their purchases.

RM 3000 - RM 3500

Kuala Lumpur

Job Description

  1.  Technical expertise and client consultation:
    - Discuss and understand a client's technical requirements and operational challenges.
    - Explain product solutions in a way that is clear and accessible to clients, highlighting the technical benefits and features and how it helps resolves customer’s operational challenges and pain points.
       
  2. Customer relationship management:
    - Develop and maintain strong relationships with clients, understanding their needs and proposing tailored solutions offered by our Overseas Principals/Partners.
    - Help prepare sales proposals, quotes, and respond to requests for information.
    - Develop and deliver technical presentations and product demonstrations.
    - Negotiate contracts and manage client relationships to ensure satisfaction.
  3. Post Sales-Support
    - Provide technical support to existing clients to help them solve problems with installed equipment or delivered product solutions.
    - Ensure the client receives the correct products and that they are happy with their purchase and its performance.

  


Job Requirements

  • Diploma in Engineering (related technical field) or any Science major.
  • Fresh graduates are encouraged to apply. Candidates who have 1-2 years of experience in technical sales within the manufacturing industry will have an added advantage. 
  • Good communication skills in English. (Written & spoken)
  • Must be able to speak, read and write in Chinese because daily task requires corresponding with suppliers and partners from China.
  • Ability to understand complex technical concepts and explain them clearly to non-technical audiences
  • Willing to travel domestically and internationally on a frequent basis.
  • Enjoy frequent meeting and engagement with people.
  • Can work independently without supervision.
  • Enjoy finding different ways and ideas to solve problems and improve processes.
  • Has the Ability to persuade and convince different individuals to follow your idea and direction.


Skills

Microsoft Office
Customer Service
Data Analysis
Effective Communication
Time Management
Leadership

Company Benefits

5 days working week

Working hours: 8.30 am to 5.30 pm

Cozy Working Environment

Small and warm ID-designed office for conducive working

Trainings Provided

Employee training and mentoring - an important part of our company culture

Celebrate Teamwork

Year-end Christmas lunch CNY lunch Company Anniversary Dinner. Life is short. Let's learn to Work & Have Fun Together.

Annual Performance Bonus

Past 10 years, 2-6 months bonus awarded annually based on company & employee performance.

Medical Insurance

Hospitalization Benefit. Outpatient clinic benefit


Additional Info

Company Activity

Last active - few hours ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Techstream Sdn Bhd-logo-image

Techstream Sdn Bhd

OUR STORY - Why we serve Industrial Factories? Our passionate desire to serve industrial factories comes from: Our Fascination with How Things are Made. Everything around us; from electronic goods to building materials, furniture goods to automobiles was ONCE UPON A TIME birthed in a Factory. A complete manufacturing supply chain is behind every product made. We realize the significant impact industrial plants have...