Job Description

We are looking for a proactive and detail-oriented Business Event (MICE) Operations Executive to support the planning and delivery of corporate and business events. This role involves hands-on coordination of logistics, supplier management, and on-site support to ensure events run smoothly, efficiently, and to a high standard. You'll play a key part in bringing our events to life behind the scenes.

Job Requirements

Key Responsibilities:  

• Execute tasks as delegated by the Operation Manager, ensuring alignment with operational plans for business events.  

• Assist in coordinating with the Project Management Team and external vendors to ensure timely, accurate, and high-quality deliverables.  

• Support the management of client relationships alongside the Operation Manager and Project Management Team throughout the event lifecycle.  

• Assist in managing vendor relationships and coordinating logistics, setups, and event execution.  

• Provide feedback and updates to the Operation Manager regularly.  

Required Qualifications:  

• Minimum SPM or equivalent education.  

Experience Level:  

• At least 2 years of experience in the event industry, particularly in the MICE sector. 

• Experience in event setup and overall event operations.  

• Ability to communicate effectively with vendors and manage targeted deliverables.  

Skills and Competencies:  

• Fluent in English (reading, writing, and speaking), with strong communication skills.  

• Proficiency in MS Excel for managing operational tasks.  

• Familiarity with MacOS and MS Office; knowledge of SketchUp, CVENT, and CANVA is an advantage.  

• Excellent problem-solving skills, with the ability to address challenges quickly and effectively.  

Personal Attributes:  

• Strong attention to detail.  

• Highly adaptable to dynamic environments and project requirements.  

• Self-disciplined and able to manage time effectively.  

• Strong team player with a positive, collaborative mindset.  

Working Hours and Environment:  

• Monday to Friday, 9:30 am to 6:30 pm.  

• Occasional cross-state and overseas travel for event projects.  

Compensation and Benefits:  

• Competitive monthly salary with project-based incentives. 

• Annual bonus.  

• Medical claim coverage.  

• EPF & SOCSO contributions.  

• Opportunities for professional growth through selected industry-relevant courses.  

Team Structure:  

• The Business Event (MICE) Operation Executive will report to the Operation Manager or Project Directors and collaborate closely with the Project Management Team.  

Career Development:  

• We provide opportunities for professional development through selected courses relevant to the MICE industry.  

• There is an opportunity to grow into leadership roles, including the Operation Manager position, based on performance and professional development.  

Success Metrics:  

• Success will be measured by the efficient execution of assigned tasks, meeting deadlines, and delivering high-quality event operations that support the overall project objectives 

Skills