Customer Service Associate

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AI-generated summary

  • Serve customers: sell, uncover and meet needs, ensure they leave pleased; run POS and credit.
  • Craft shop image: stock, display, arrange interiors, manage transfers and housekeeping.
  • Own the in-shop experience and drive customer delight!

RM 1700 - RM 2000

Midvalley city , Kuala Lumpur

Job Description

Customer Service  

a) Performing excellent customer service with great selling up skill  

b) Helping customer feel comfortable  

c) Discovering customers’ needs  

d) Responding to customers’ needs  

e) Ensuring customers leave with pleasure  

Shop Operations  

a) Management of POS Machine operations and credit transactions 

b) Record keeping and stocking of merchandise  

c) Replenishment of merchandise and provide physical inter store transfer of merchandise. 

d) Display, mounting and planning  

e) Interior arrangement and design  

f) Warehouse and shop floor organization and arrangement   

Shop Image Projection  

a) Arranging of relevant information to complement the in-shop display and vice-versa  

b) Housekeeping  


Job Requirements

  • Minimum SPM or higher education.
  • Good command of English with strong communication and customer service skills.
  • Able to work under pressure and support extended working hours during peak and festive seasons.


Skills

Customer Service
Retail Sales
Fashion Retail

Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation


Company Profile

(Timesconsult) Times Management Consultancy Sdn. Bhd.-logo-image

(Timesconsult) Times Management Consultancy Sdn. Bhd.