We offer our team opportunities to grow their skills and gain valuable experience in the fitness industry.

Professional Training & Development

We offer complimentary gym memberships to our staff and one companion.

Free Gym Membership

The company covers contributions to EPF, SOCSO, EIS, and HRDF.

EPF, SOCSO, EIS & HRDF

Triadz Fitness Sdn Bhd

At TRIAD, we believe that fitness is more than a workout — it’s a lifestyle, a mindset, and a community.&nbsp;
As a modern fitness facility located in the heart of KL City, we offer a holistic approach to health and performance through a unique blend of open gym access, dynamic group classes, and expert coaching. Our mission is to empower individuals from all walks of life to become the strongest, most confident version of themselves — physically and mentally.
We’re not just a gym. We’re a movement built on accountability, community, and growth. Our space is inclusive, supportive, and driven by results. Whether you’re walking in for your very first workout or looking to take your fitness to the next level, TRIAD is where your transformation begins.

Company Overview

As part of the TRIAD team, you’ll play a key role in shaping an exceptional member experience. We value personal development, team collaboration, and high standards of service. You’ll be part of a fast-growing startup environment that celebrates initiative, ownership, and a strong work ethic.
If you’re passionate about fitness, love working with people, and thrive in a high-energy, team-oriented culture — we’d love to meet you.

Why Join Us?

&nbsp;What you'll be doing
<ul>
<li>Greet and assist members and guests in a friendly and professional manner.</li>
<li>Respond to customer inquiries and requests via phone, email, and online chat in a timely and professional manner.</li>
<li>Provide accurate information about membership packages, personal training sessions, and fitness programs.</li>
<li>Handle customer complaints and work to resolve issues promptly and effectively to ensure member satisfaction.</li>
<li>Maintain an updated database of members and prospective clients.</li>
<li>Assist with membership sign-ups, renewals, and cancellations.</li>
<li>Monitor cleanliness and functionality of front desk, pantry and lounge areas.</li>
<li>Collaborate with other teams to ensure a seamless customer experience.</li>
<li>Continuously look for ways to improve customer satisfaction and the overall customer service process.</li>
</ul>

This job is all about helping people! As a Customer Service Representative, you’ll greet guests, answer questions, and solve problems to keep everyone happy. You might like this job because it involves making a real difference in someone’s day!

Kerja ini adalah sebagai Wakil Perkhidmatan Pelanggan di mana anda akan membantu dan menyambut tetamu dengan mesra. Anda mungkin berminat dengan kerja ini kerana ia melibatkan interaksi yang langsung dengan pelanggan, menyelesaikan masalah mereka, dan menambah baik pengalaman mereka dalam perkhidmatan yang ditawarkan.

Customer Service

Customer Support

Sales

_What you'll be doing



-Greet and assist members and guests in a friendly and professional manner.


-Respond to customer inquiries and requests via phone, email, and online chat in a timely and professional manner.


-Provide accurate information about membership packages, personal training sessions, and fitness programs.


-Handle customer complaints and work to resolve issues promptly and effectively to ensure member satisfaction.


-Maintain an updated database of members and prospectiv...

Customer Service Representative

Triadz Fitness Sdn Bhd

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Company Profile

Triadz Fitness Sdn Bhd