Asia Recruit Management Sdn Bhd

It is Asia Recruit's vision (<a href="http://www.asiarecruit.com.my/" target="_self"><ins>www.asiarecruit.com.my</ins></a>) to enhance people's lives through better employment opportunities and provide companies with quality HR consultancy and solutions that enable them to acquire the right candidates, increase productivity, improve efficiency, and manage their bottom line effectively.
As a licensed recruitment agency in Selangor, Melaka, and Johor (License No: JTK 230C, JTKSM 512A &amp; JTKSM 751A) under the Ministry of Human Resources, Malaysia, we represent a diverse range of clients locally and internationally. These clients range from small to large multinational organizations across various industries such as oil and gas, manufacturing, call centers, telecommunications, healthcare, technology, FMCG, and more. Our expertise lies in the areas of human resources, accounting, customer service, engineering, IT, administration, sales, marketing, and more.
To explore more job listings from our partner companies, please visit <a href="https://asiarecruit.com.my/careers.html" target="_self"><ins>https://asiarecruit.com.my/careers.html</ins></a>.
We are currently assisting our esteemed client in their search for a dynamic and results-oriented candidate to fill a current job opening.

Your Global Recruitment Partner

Our team comprises experienced consultants from diverse backgrounds in multinational recruitment and executive search companies. With a strong understanding of industry and employment market trends, we fully comprehend client requirements. We utilize various candidate sourcing methods including headhunting, referrals, print and online advertisements, and campus recruitment to attract a strong network of candidates to meet our clients' needs.&nbsp;

Our People

Asia Recruit founded in 2003 and established by experienced recruitment and HR professionals,is one of the fastest growing recruitment agencies in Malaysia

<ul>
<li>Understand customer enquiries and respond via applicable channels: calls, live chat etc.</li>
<li>Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.</li>
<li>Manage customer escalations and ensure that these are answered, tracked, and escalated as required.</li>
<li>Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.</li>
<li>Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied.</li>
<li>Provide a high level of professionalism and competent customer service.</li>
<li>Able to communicate effectively with customers in a friendly and polite manner by following to processes.&nbsp;</li>
</ul>

This job is about helping customers over the phone and via live chat. You might like this job because you&#x27;ll get to solve problems, make people happy, and earn up to RM4,000 while doing it! Plus, you&#x27;ll develop great communication skills.

Kerja ini adalah untuk membantu pelanggan melalui panggilan dan sembang langsung, memastikan setiap pertanyaan dijawab dengan tepat. Anda mungkin berminat dengan kerja ini kerana ia menawarkan gaji sehingga RM4,000 dan peluang untuk menunjukkan kemahiran komunikasi serta memberikan perkhidmatan pelanggan yang berkualiti.

Customer Service

Inbound Calls

Customer Support

LiveChat




-Understand customer enquiries and respond via applicable channels: calls, live chat etc.


-Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.


-Manage customer escalations and ensure that these are answered, tracked, and escalated as required.


-Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes.


-Demonstrate a strong custom...

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Asia Recruit Management Sdn Bhd