Job Description

JOB SUMMARY:

We are representing a global MLM company in search of a Customers Service Representative. This role provide front-line support to members and distributors by handling product inquiries, order processing, and account issues. Ensure smooth communication and maintain high service standards to strengthen customer loyalty and distributor satisfaction.

RESPONSIBILITIES:

• Liaise with local & regional customers via call, email or face to face.
• Provide service and support to all customers' inquiries and complaints.
• Processing and handling customer order.
• Administration and reports generation.
• Assist team lead or supervisor on all related matters.
• Support weekend event/ functions when required. 
• Any other tasks or projects as assigned.

Job Requirements

REQUIREMENTS:

• Candidate must possess at least a Diploma /Bachelor's Degree in any field.
• Required language(s): English, Bahasa Malaysia, Mandarin speaking and any other local dialect will be added advantages.
• Excellent communication skill is required.
• 3 years relevant working experience are required, especially in MLM industry.
• Candidate must be willing to work at Bangsar South, Kuala Lumpur.
• Able to work on weekend to support functions.
• Full time position(s) available.

REASON TO JOIN THIS COMPANY:

• Multinational MLM company
• Good start basic pay according to experiences
• Full time position
• 5 days work per week
• Perfomance bonus
• Medical benefits

Career progression

HOW TO APPLY:

• Please include all updated information in your CV such as recent photo, complete job responsibility, leaving reason of your current and past employment.
• Please state your current earning, expected salary, date of availability and notice period.

We regret to inform that only shortlisted candidate will be notified and thank you for your interested.

Skills