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This job is all about welcoming people and making sure they have a great experience. You might like this job because you’ll help guests with activities, answer questions, and keep things organized at a lively aquatic center.
Job Description
Key Responsibilities:
- Warmly greet guests, members, and visitors as they arrive
- Provide accurate information about aquatic activities, classes, facilities, memberships, and events
- Assist with guest enquiries, bookings, ticketing, and registrations
- Coordinate with facility teams (e.g., pool operations, events, fitness classes) for seamless guest service
- Maintain an organized and professional front desk area
- Manage guest feedback in a helpful and timely manner
- Assist in administrative tasks as needed
Job Requirements
Requirements
- Minimum SPM or equivalent qualification
- Customer service or hospitality experience preferred
- Strong communication skills in English and Bahasa Malaysia
- Friendly, approachable, and service-oriented attitude
- Ability to stay calm and professional in busy situations
- Basic computer literacy
- Willingness to work flexible shifts, including weekends and public holidays
Skills
Company Benefits
Healthy & Active Lifestyle Centric
A workplace that promotes wellness, fitness, and an active lifestyle.
Supportive Team
Work alongside your colleagues in an environment that values teamwork, safety, and service excellence.
Diverse & Dynamic Work Environment
From aquatic programs and fitness classes to events and community activities, no two days are the same!
Prime Location in Penang
Conveniently located at Setia SPICE, offering easy access, modern amenities, and a vibrant working atmosphere.
Community-Focused Culture
We serve families, athletes, schools, and corporate clients, creating a strong sense of purpose and positive community impact.
People-First Approach
Our company values clear communication, mutual respect, and hands-on leadership, creating an environment where employees feel supported and heard.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
#NoExperienceNeeded
Career Level
Non-Executive
Job Specialisation
Company Profile
