Job Description

 📞 Professionally and promptly respond to customer inquiries via phone, Messenger, and chat.
📋 Accurately record customer interactions and transaction details.
🛍️ Assist customers with orders, provide product information, and resolve issues.
🤝 Collaborate with other departments to handle complaints and provide solutions.
📊 Prepare reports on customer feedback and service performance.
🗂️ Provide administrative support, including data entry, scheduling, and document management.
🚀 Continuously optimize processes to enhance customer satisfaction. 

Job Requirements

 ✅ Preferably with administrative or customer service experience; fresh candidates with potential are also welcome!
✅ Excellent communication and organizational skills.
✅ Proficient in basic computer operations, including MS Office.  

Skills