Feeling under the weather? We provide Annual Leave, Medical Leave for your well-being.



Well Being

Your task achievement will be rewarded with Incentives, Commissions, and Performance Bonus!



Monetary Rewards

Our companies organises company dinners, trips, and social events.



Company Bonding

In our fast pace working environment, we acknowledge your hard work and support by providing career path for your future.



Career progressions

YOU are an integral part of our success! The impact you make goes beyond just the business but to the communities we reach out to everyday.



Impactful Collaboration

We want you to grow. We provide training fund to make sure you achieve your maximum potential.



Learning and Developement

WIT VENTURES SDN BHD

Welcome to FIVE SENSES, where we transform your stay into an extraordinary sensory journey. Owned by WIT Ventures Sdn Bhd, a leading hospitality manager and property technology company based in Malaysia, FIVE SENSES is dedicated to providing an exceptional experience that delights all your senses.
At FIVE SENSES, we believe that true hospitality goes beyond providing a place to stay—it’s about creating moments that linger in your memory long after you leave. Our meticulously designed properties offer a unique blend of comfort, style, and innovation, ensuring that every guest enjoys a seamless and personalized experience.
Our commitment to excellence is reflected in every aspect of our service. From our state-of-the-art amenities and thoughtfully curated interiors to our attentive staff and cutting-edge technology, we strive to exceed your expectations at every turn. Whether you're traveling for business or leisure, FIVE SENSES is your sanctuary, a place where you can relax, rejuvenate, and connect with your surroundings.
Experience the harmony of luxury and convenience with FIVE SENSES. Let us elevate your stay and awaken your senses to the beauty of true hospitality.

About Us

At FIVE SENSES by WIT Ventures Sdn Bhd, our working culture is rooted in innovation, collaboration, and a passion for excellence. We empower our team members to think creatively and contribute their unique perspectives, fostering an environment where ideas flourish. Collaboration is at the heart of what we do; we believe that the best solutions come from diverse minds working together towards a common goal. Our commitment to excellence drives us to continuously improve and deliver exceptional experiences for our guests. Join us and be part of a dynamic team that values growth, creativity, and a dedication to setting new standards in hospitality.&nbsp;

Five Sense Culture

As a Manager/Assistant Manager - Hotel Operation, you are responsible for overseeing and managing properties undertaken by the company.This role involves a variety of tasks to ensure that the properties are well-maintained, guests have a positive experience, and the properties remain profitable. :&nbsp;
Property Management
<ul>
<li>Maintenance and Repairs: Coordinating regular maintenance and addressing any repair needs promptly to keep the property in top condition.&nbsp;</li>
<li>Cleaning: Scheduling and overseeing cleaning services between guest stays to ensure the property is always guest-ready.&nbsp;</li>
<li>Inventory Management: Ensuring the property is stocked with necessary supplies such as toiletries, kitchen essentials, and other amenities.</li>
</ul>
Guest Relations
<ul>
<li>Communication: Managing all communications with guests, including responding to inquiries, providing check-in instructions, and addressing any issues during their stay..</li>
<li>Check-In/Check-Out: Facilitating smooth check-ins and check-outs, sometimes involving key exchanges or digital lock setups.</li>
<li>Hospitality Services: Enhancing guest experience by offering personalised services such as local recommendations or arranging additional services like airport transfers.</li>
</ul>
Marketing, Guest Satisfaction and Reviews
<ul>
<li>Market Strategy, Engage Additional Service Providers &amp; Encourage Return Guest: Utilising various marketing channels and promotions to increase property visibility and booking rates.</li>
<li>Listing Creation and Optimization: Writing and updating property descriptions, taking professional photos, and setting competitive pricing strategies.</li>
<li>Review Management: Monitoring and responding to guest reviews to maintain a high rating and positive reputation.</li>
</ul>
Financial Management, Technology and Systems Management
<ul>
<li>Financial Reporting &amp; Payment Processing: Keeping detailed records of income and expenses, preparing financial reports, and ensuring profitability. Handling guest payments, security deposits, and refunds.</li>
<li>Reservation Systems &amp; Automation Tools: Using property management software to manage bookings, availability, and guest communications. Implementing tools for automating tasks such as messaging, pricing adjustments, and review requests.</li>
</ul>
Compliance and Regulations
<ul>
<li>Permits, Licences and Legal Requirements: Obtaining and maintaining necessary permits and licences for operating a short-term rental. Ensuring the property complies with local laws and regulations, including zoning laws, health and safety standards, and tax obligations.</li>
</ul>
Human Resource and Standard Operating Procedures
<ul>
<li>Staff Arrangement, Hiring and Training: Ensure there are sufficient building employees and labourers with the necessary skill, knowledge and ability to run the building accommodation as per required by the company.</li>
</ul>
&nbsp;Crisis Management
<ul>
<li>Emergency Handling &amp; Conflict Resolution: Being prepared to handle emergencies such as property damage, guest disputes, or urgent maintenance issues. Managing any conflicts or complaints from guests or neighbours effectively and professionally.</li>
</ul>
Operational Guide Books SOPs and Other tasks when required.
<ul>
<li>Other Tasks: Any other task as required by the company to perform, including tasks that may differ from your current job position, scope or responsibilities.&nbsp;</li>
<li>Operational SOPs Guide Book: To perform all SOPs and Operational works and targets mentioned in the Operational SOPs guidebook.&nbsp;</li>
</ul>

This job is a blend of management and hospitality as a Hotel Operations Manager. You might like this job because you ensure guests have a great experience while keeping the property running smoothly and profitably!

Friendliness

Problem Solving

Time Management

Independent Thinking

Strong Work Ethic

Business Operations

As a Manager/Assistant Manager - Hotel Operation, you are responsible for overseeing and managing properties undertaken by the company.This role involves a variety of tasks to ensure that the properties are well-maintained, guests have a positive experience, and the properties remain profitable. : 
Property Management



-Maintenance and Repairs: Coordinating regular maintenance and addressing any repair needs promptly to keep the property in top condition. 


-Cleaning: Scheduling and ov...

Manager/Assistant Manager - Hotel Operation

WIT VENTURES SDN BHD

Hotel Manager

Hiredly X

General Manager

Opus Hospitality

Operations Manager

YHPL Marketing Sdn Bhd

Restaurant Manager

Big Family Restaurant Sdn Bhd

Manager, Facilities

ZUS COFFEE

Branch Manager

Sailfish Swim Academy

Senior Manager, Facilities Management

ZUS COFFEE

(JO) IT Assistant Manager (55900)

Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.

Executive, Event Operations

ZUS COFFEE

Company Profile

WIT VENTURES SDN BHD