Enjoy the convenience of complimentary staff parking, so you can arrive at work stress-free without worrying about parking fees

Free Parking

New joiners will receive hands-on training and onboarding to ensure a smooth start and continuous growth in your role.

Training & Development

Your health matters. All staff are entitled to medical claims to cover essential healthcare expenses

Medical Claim

From team lunches to festive celebrations and casual events, there's always something exciting happening at the office.

Team Bonding & Staff Refreshments

We value your time. Overtime work is fairly compensated, so you’re rewarded for every extra hour put in.

Overtime Pay

Yst Ewarehouse Sdn Bhd

YST Ewarehouse Sdn Bhd highly emphasizes on ethical, compliance and safety working environment that it depends on every employee to maintan this integrity. We believe this is the vital key element to sustain long term for the employee, customer and the company.&nbsp;

Company Introduction

Vision : Bring Ecommerce one step closer to you. Connecting perople through convenience.

Mission : Establishing a futuristic urban warehouse within densely populated area with the objective of being close to consumers and facilitating same-day deliveries, one of the cornerstones of Ecommerce.&nbsp;

Not only limit to regular warehouse storage &amp; distribution services but envision ourselves in creating value of our customers through our unique-futuristic logistic solutions.&nbsp;

Vision and Mission

&nbsp;Customer Service Executive will be responsible for managing customer inquiries, resolving issues efficiently, and ensuring customer satisfaction with our services.&nbsp;&nbsp;
Responsible for managing customer interactions, resolving issues, and coordinating with warehouse teams to ensure timely and accurate order fulfilment.

1) Responsibilities:
<ul>
<li>Handle customer inquiries via phone, email, and other communication channels.</li>
<li>Process orders, track shipments, and manage delivery schedules.</li>
<li>Resolve customer complaints and issues promptly to ensure customer satisfaction.</li>
<li>Coordinate with sales and operation teams to fulfil customer orders accurately and on time.</li>
<li>Maintain detailed records of customer interactions, transactions, and feedback.</li>
<li>Provide support to the sales team in managing customer accounts.</li>
</ul>

This job is all about helping customers! As a Customer Service Executive, you’d answer questions, solve problems, and keep customers happy. You might like this job because it’s fast-paced and lets you make a real difference in people’s day!

Delivery Focused

Communication

 Customer Service Executive will be responsible for managing customer inquiries, resolving issues efficiently, and ensuring customer satisfaction with our services.  
Responsible for managing customer interactions, resolving issues, and coordinating with warehouse teams to ensure timely and accurate order fulfilment.

1) Responsibilities:



-Handle customer inquiries via phone, email, and other communication channels.


-Process orders, track shipments, and manage delivery schedules.

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Customer Service Executive

Yst Ewarehouse Sdn Bhd

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Company Profile

Yst Ewarehouse Sdn Bhd